Welcome, Providers!


Announcing November Provider Office Hours
11/17/2023 • Posted by Provider Relations

Provider Office Hours

Due to an overwhelming response in October, Fidelis Care will host another Provider Office Hours on November 30th. During the interactive Zoom sessions, Fidelis Care staff will share important information, explain different resources, and answer your questions about our Quality Programs. 

In order to reach the intended participants, those that register for this webinar should be in a Quality, Population Health, or Risk Management role.

Provider Office Hours – Fidelis Care Quality Programs*

Thursday, November 30th – 3:00PM – 4:00PM - Click here to register.


The Quality session will include the following topics:

  • Why Quality Matters
  • Consumer Assessment of Healthcare Providers & Systems (CAHPS)
  • Medicare Stars
  • Healthcare Effectiveness Data & Information Set (HEDIS)
  • Quality Assurance Reporting Requirements (QARR)
  • Fidelis Quality Program and Reports
  • Value Based Payment (VBP)
  • Risk Adjustment
  • WellCare Appointment Agendas
  • WellCare P4Q Program
  • CPT II Coding
  • RxEffect
  • EConnectivity Opportunities

If you need further assistance, please contact your Fidelis Care Provider Partnership Associate.

*Registration is limited to 150 participants per session.  Additional sessions will be available in the coming months.



Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Member Renewal Information

Health insurance will no longer be automatically renewed for Medicaid Managed Care, Essential Plan, Child Health Plus, or HealthierLife members.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 




Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.