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Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
Fidelis Care has partnered with MCG Health to implement the MCG Cite Guideline Transparency Tool. Effective January 1, 2024, you can access this feature through the Fidelis Care Provider Portal.
With the MCG Cite Guideline Transparency Tool, Fidelis Care can share clinical indications with providers. The tool is a secure resource that helps meet regulations around transparency for care delivery. Benefits include:
This Quick Reference Guide details how to access the MCG tool.
The tool will not affect your process for notifying Fidelis Care of admissions or for seeking Prior Authorization approval.
To learn more about MCG or the MCG tool, visit MCG's website or call 888-464-4746.
Questions?
If you have any questions, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please click here.
Assisting providers in staying abreast of the latest trends, policies, and studies.
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Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.