Log in, register for an account, pay your bill, print ID cards, and more.
Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
Fidelis Care’s Pharmacy Services would like to provide clarification on how medications are covered under member’s medical and pharmacy benefits.
Medications Covered Under Fidelis Care Medical Benefit
Line of Business
Medical Benefit Initial Request Fax Number
Medical Benefit Appeals Request Fax Number
Medicare
844-235-5090
833-757-0611 (only for Part B)
Medicaid, CHP, EP, & Ambetter
844-235-5091
Medications Covered Under Fidelis Care Pharmacy Benefit
Pharmacy Benefit Initial Request Fax Number
Pharmacy Benefit Appeals Request Fax Number
844-235-5021
866-388-1766
CHP, EP, & Ambetter
844-235-4852
888-865-6531
If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager. To find your designated representative, please click here.
Assisting providers in staying abreast of the latest trends, policies, and studies.
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Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
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