Questions?
Call our Member Services Department at 1-800-247-1447 (TTY: 711).
From October 1 to February 14, our office hours are 8 AM to 8 PM seven days a week.
From February 15 through September 30, our office hours are 8 AM to 8 PM Monday through Friday.
Fidelis Care is an HMO plan with a Medicare contract. Enrollment in Fidelis Care depends on contract renewal.
Fidelis Care is a Coordinated Care plan with a Medicare contract and a contract with the New York State Department of Health Medicaid program. Enrollment in Fidelis Care depends on contract renewal.
Multi-Language insert (PDF)
Non-Discrimination Notice (PDF)
Privacy Policy (PDF)
Scheduled Update Completed (9/23/17)
(Submitted 06/29/2018)
H3328_FC 18025 Pending