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Last Week • Posted by Provider Relations • in Provider News
To facilitate the timely processing of provider demographic and termination requests, and to ensure appropriate member notification, Fidelis Care would like to remind providers of the required submission timeframes and methods.
Last Week • Posted by Provider Relations • in Provider News
To ensure that claims for EVV-applicable services are supported by a valid Electronic Visit Verification (EVV) record prior to payment, this guidance outlines billing requirements, verification processes, denial criteria, and provider responsibilities.
Last Week • Posted by Provider Relations • in Provider News
Annual cultural competency training for participating providers is required by the New York State Department of Health.
Last Week • Posted by Provider Relations • in Provider News
Access to quality care is essential to reducing health disparities and improving the quality and length of life for all New Yorkers.
Last Week • Posted by Provider Relations • in Provider News
Fidelis Care has received notice from the Office of the Medicaid Inspector General (OMIG) of new compliance program requirements for Medicaid participating providers.
Last Week • Posted by Provider Relations • in Provider News
Fidelis Care would like to remind our providers of a claim denial reason code that is used when COB claim resubmission requirements are not met.
10/7/2026 • Posted by Provider Relations • in Provider News
September is National Substance Use Prevention Month, a time to raise awareness, reduce stigma, and promote prevention, harm reduction, treatment, and recovery resources for individuals and families affected by substance use disorders.
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