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Fidelis Care Career Events


Submission of Refund Checks to Fidelis Care
Tuesday • Posted by Provider Relations • in Provider News
Fidelis Care is committed to ensuring accurate claims processing and compliance with state and federal requirements. Providers who identify an overpayment may self‑disclose and refund the amount owed by submitting a refund check along with the required documentation.
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Important Prior Authorization Updates Effective April 1, 2026
Last Week • Posted by Provider Relations • in Provider News
As part of our ongoing work to improve the prior authorization (PA) process for both providers and members, Fidelis Care wants to share some important updates to our PA requirements for Medicaid, Ambetter From Fidelis Care and Medicare lines of business.
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Fidelis Care Authorization Grids Effective April 1, 2026
Last Week • Posted by Provider Relations • in Provider News
The following sections of the Fidelis Care authorization grids have been updated effective April 1, 2026.
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Invitation to Fidelis Care’s March Provider Office Hours
2/20/2026 • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care will host three Provider Office Hours in March 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
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Support Your Patients with Clinically Aligned Nutrition Care
2/17/2026 • Posted by Provider Relations • in Provider News
Nutrition plays a vital role in managing chronic conditions and supporting whole-person care.
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Reminder: Mandatory Medicaid Compliance Program
2/12/2026 • Posted by Provider Relations • in Provider News
Fidelis Care has received notice from the Office of the Medicaid Inspector General (OMIG) of new compliance program requirements for Medicaid participating providers.
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Important Compliance Reminder: Verification Required Prior to Rendering SDED Services
2/11/2026 • Posted by Provider Relations • in Provider News
In accordance with Chapter 645 of the Laws of 2005, the New York State (NYS) Medicaid program does not cover prescription or physician-administered drugs used for the treatment of sexual dysfunction (SD) or erectile dysfunction (ED).
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