The Fidelis Care Blog

National Poison Prevention Week is March 16-22, 2025. The annual observance reminds us to keep children safe from poisons. Kids are curious and like to explore their home. Each year, thousands of kids go to the emergency room after ingesting harmful substances, according to the National Institutes of Health (NIH). These range from medications to cleaning products to batteries. Parents can take some easy steps to avoid accidental poisonings around the home.

March is Social Work Month, a time to reflect on the invaluable contributions that social workers make to individuals and communities. At Greater Mental Health of New York*, we believe that everyone deserves greater mental health – and our team of passionate and dedicated social workers helps make this possible every day.

Good sleep is part of a healthy lifestyle. But did you know that there’s a big connection between sleep and emotional well-being? Research and scientific agencies, like the World Health Organization, Centers for Disease Control and Prevention, and National Institutes of Health agree that sleep and mental health are closely related. Here are some commonly asked questions and answers about sleep:

During Women’s History Month, Fidelis Care is pleased to recognize our 2025 Women of Impact. They serve our communities through education and inspiration. We salute these providers and community partners for making a difference every day. Their work keeps us moving forward together.

Social work is a calling for me, rather than a job. During this Social Work Month, I take great pride in discussing a career path that has helped so many others. I have been a medical social worker for over 35 years, the last eight here at Fidelis Care. I currently support the medically fragile children’s team. I also get tremendous satisfaction from researching and presenting my findings on various social work topics to my peers.

Fidelis Care will host three Provider Office Hours in November 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.

When someone you care about finds out they have breast cancer, it can be scary and confusing—for them and for you. You might not know what to say or how to help. But just being there for them can make a big difference. Here are some simple and kind ways to support a loved one during this tough time.

Fidelis Care would like to remind providers of a postpartum visit incentive being offered through the New York State (NYS) Medicaid program and inform providers of extended claim submission dates.

National Pharmacy Week is a time to recognize the vital role pharmacists play in healthcare. We are educators, advocates, and problem-solvers. We are part of the care team, and we are committed to improving members’ lives. As we celebrate the week, I’m proud to reflect on my journey as a pharmacist and the incredible work being done by the Fidelis Care pharmacy team to support our members.