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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

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LATEST NEWS


UPDATE: Transition of School Based Health Center Benefit and Population into Medicaid Managed Care Effective May 1, 2025 - POSTPONED
5/6/2025 • Posted by Provider Relations

The implementation date for the transition of School-Based Health Center Services (SBHC) has been placed on hold. The New York State Department of Health will announce the new implementation date following the enactment of the 2026 fiscal year budget. At this time, no further action is required by health plans and SBHCs until the budget process is concluded and further notice is provided by the Department.

 

For additional questions, or if we can be of assistance in any way, please contact your Fidelis Care Provider Engagement Account Manager. To find your designated representative, please visit Contact Your Designated Provider Relations Specialist.

 

 


Provider Bulletin Archives

Assisting providers in staying abreast of the latest trends, policies, and studies.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission.