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NOTICE: Provider Portal Access Issues
Yesterday • Posted by Provider Relations • in Provider News
Fidelis Care is aware that some providers are having access issues with the Provider Portal. The IT Team is actively working on a solution and we will advise you when the issues have been resolved.
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MCG Cite Guideline Transparency Tool Upgrade Effective May 17, 2024
Wednesday • Posted by Provider Relations • in Provider News
Fidelis Care has been notified that the MCG Cite Guideline Transparency Tool will be upgraded to the 28th edition effective Friday, May 17, 2024. Providers can access this tool through the Fidelis Care Provider Portal.
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NEW! Provider Demographic Change Request Form Available
Last Week • Posted by Provider Relations • in Provider News
In an effort to streamline provider demographic changes, Fidelis Care has created a new electronic Demographic Change Request Form for providers to use.
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Provider Review of Fidelis Care Demographic Information
Last Week • Posted by Provider Relations • in Provider News
Providers are required to maintain up-to-date demographic information to ensure efficient and timely processing of claims, accurate provider directory information, and appropriate contact information for communication.
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Reminder: 2024 Cultural Competency Training Requirements
Last Week • Posted by Provider Relations • in Provider News
Annual cultural competency training for participating providers is required by the New York State Department of Health.
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