Signing up for a Medicare Advantage product is as easy as 1 - 2 - 3!
1. Review the Basics
2. Explore Fidelis Care's 2017 Medicare Advantage and Dual Advantage Products
New and expanded benefits highlight Fidelis Care's Medicare Advantage and Dual Advantage programs for 2017. Depending on the program, features may include:
Compare Medicare Advantage $0 Premium (001) to Medicare Advantage Flex and Medicare Advantage Without Rx Side-by-Side (.pdf)
Compare Medicare Advantage $0 Premium (002) to Medicare Advantage Without Rx Side-by-Side (.pdf)
Compare Dual Advantage Products Side-by-Side (.pdf)
Medicare Advantage $0 Premium 001 is for those that reside in the following counties: Albany, Allegany, Bronx, Broome, Cattaraugus, Cayuga, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Erie, Essex, Franklin, Fulton, Greene, Hamilton, Herkimer, Kings, Lewis, Montgomery, Nassau, New York, Niagara, Oneida, Onondaga, Orleans, Otsego, Oswego, Queens, Rensselaer, Richmond, St. Lawrence, Saratoga, Schenectady, Schoharie, Schuyler, Seneca, Steuben, Suffolk, Tioga, Warren, Washington, Wyoming, and Yates Counties.
Medicare Advantage $0 Premium 002 is for those who reside in the following counties: Dutchess, Putnam, Sullivan, Ulster, and Orange Counties.
Questions? Call 1-800-860-8707 (TTY: 1-800-695-8544)
From October 1 to February 14, our office hours are 8:00 a.m. to 8:00 p.m. seven days a week. From February 15 through September 30, our office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m.
Fidelis Care also offers a unique service called My Advocate (please note that by clicking on this link, you will leave Fidelis Care’s website) to connect you with money-saving programs, discounts, and services that are available to you, all at NO CHARGE!
There are three ways that you can enroll in one of Fidelis Care's Medicare Advantage or Dual Advantage products:
3. Medicare beneficiaries may also enroll in Fidelis Care through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov (please note that by clicking on this link, you will leave Fidelis Care’s website)
Enrollment applications are available in both English and Spanish versions. We have free interpreter services to answer any questions you may have about our health or drug plan. Learn more: Multi-Language Insert (.pdf)
Click here to read our Non-Discrimination Notice. (.pdf)
The U.S. Department of Health and Human Services (HHS) Office of Inspector General (OIG) recently confirmed that the HHS OIG Hotline telephone number is being used as part of a telephone spoofing scam targeting individuals throughout the country. These scammers represent themselves as HHS OIG Hotline employees and can alter the appearance of the caller ID to make it seem as if the call is coming from the HHS OIG Hotline 1-800-HHS-TIPS (1-800-447-8477). The perpetrator may use various tactics to obtain or verify the victim’s personal information, which can then be used to steal money from an individual’s bank account or for other fraudulent activity. HHS OIG takes this matter seriously. We are actively investigating this matter and intend to have the perpetrators prosecuted.
It is important to know that HHS OIG will not use the HHS OIG Hotline telephone number to make outgoing calls and individuals should not answer calls from 1-800-HHS-TIPS (1-800-447-8477). We encourage the public to remain vigilant, protect their personal information, and guard against providing personal information during calls that purport to be from the HHS OIG Hotline telephone number. We also remind the public that it is still safe to call into the HHS OIG Hotline to report fraud. We particularly encourage those who believe they may have been a victim of the telephone spoofing scam to report that information to us through the HHS OIG Hotline 1-800-HHS-TIPS (1-800-447-8477) or email@example.com. Individuals may also file a complaint with the Federal Trade Commission 1-877-FTC-HELP (1-877-382-4357).
More information is available on the OIG Consumer Alerts webpage. (please note that by clicking on this link, you will leave Fidelis Care’s website)
Questions? Call our Member Services Department at 1-800-247-1447 (TTY: 1-800-695-8544). From October 1 to February 14, our office hours are 8:00 a.m. to 8:00 p.m. seven days a week and from February 15 through September 30, our office hours are Monday through Friday, 8:00 a.m. to 8:00 p.m.
Fidelis Care is an HMO plan with a Medicare contract. Enrollment in Fidelis Care depends on contract renewal.
Fidelis Care is a Coordinated Care plan with a Medicare contract and a contract with the New York State Department of Health Medicaid program. Enrollment in Fidelis Care depends on contract renewal.