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Invitation to Fidelis Care’s May Provider Office Hours
4/21/2026 • Posted by Provider Relations

Office Hours

Fidelis Care will host three Provider Office Hours in May 2026. During the webinar, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

Provider Office Hours – May 2026

 

Topic: Fidelis Care – Back to Basics
When:  Thursday, May 14th – 9AM – 10AM EST
Click here to register*

 

Topic: Fidelis Care and Wellcare Quality Programs
When:  Wednesday, May 20th – 10AM – 11AM EST
Click here to register*

 

Topic: Fidelis Care Tools & Resources Overview
When:  Thursday, May 28th – 12PM – 1PM EST
Click here to register*

 

*Attendance will be limited to the first 300 registrants for each session.

 


The Back to Basics session will include:

  • Important Updates/Information
  • Product Portfolio
  • Credentialing and Demographic Changes
  • Authorization Requirements
  • Vendor Information
  • Claims and Billing Information
  • Restricted Recipient Program Overview
  • Provider Tools & Resources

 

The Quality session will include:

  • Importance of Directory Information
  • Quality Provider Web Page
  • 2026 Test Kit Campaign Overview
    • COL (Colorectal Cancer Screening)
    • HbA1c (Hemoglobin A1c Control for Patients with Diabetes)
  • Focus HEDIS Measures & Best Practices
    • OMW (Osteoporosis Management in Women who had a fracture)
    • BCS (Breast Cancer Screening)
    • CBP (Controlling High Blood Pressure)
    • EED (Eye Exam for Diabetes)
  • 2026 CoC+ Program
    • Wave #3 Appointment Agendas Available
    • Remediate Held Agendas

 

The Fidelis Care Tools & Resources Overview session will include:

  • How to Contact Provider Relations
  • Navigating the Provider Portal
  • Provider Portal Educational Resources
  • Authorization Tools and Resources
  • Provider Tip Sheets
  • Forms and Applications

 

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Quality Improvement Specialist. To find your designated representative, please visit Contact Provider Relations or the Quality Information page on our website.

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