Fidelis Care Career Events


Monday • Posted by Provider Relations • in Provider News
Fidelis Care’s Secure Portals will be experiencing an outage this weekend. The Secure Portals (Member, Provider, and IVR Lookups) will be unavailable during the time period.
Last Week • Posted by Provider Relations • in Provider News
Fidelis Care is pleased to inform you that the most recent 2022 QARR Non-Compliance Report has been posted on Provider Access Online (provider portal).
Last Week • Posted by Provider Relations • in Provider News
Beginning August 15, 2022, all Fidelis Care providers inquiring about a patient’s eligibility and benefits will need to use either the Patient Search tool on Fidelis Care’s Provider Portal or our Interactive Voice Response (IVR) at 1-888-FIDELIS.
Last Week • Posted by Provider Relations • in Provider News
As stated in the April 2022 Medicaid Update article titled Medicaid Enrollment Requirements and Compliance Deadlines for Managed Care Providers, all Fidelis Care Medicaid Managed Care (MMC) network furnishing, ordering, prescribing, referring and attending (OPRA) providers must be enrolled with New York State (NYS) Medicaid program by August 31, 2022.
Last Week • Posted by Provider Relations • in Provider News
In addition to authorization approval and denial letters, pending authorization letters are now available on Provider Access Online, Fidelis Care’s Provider Portal.
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