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Open Enrollment is the time each year to renew or change your health insurance plan. Staying covered ensures you have access to doctors, prescriptions, and money-saving perks from Fidelis Care. Plus, your coverage helps limit your costs from unexpected health problems.
We’re here to help! Call us with any questions you may have. 1-866-435-9521 (TTY: 711).
The tax credits that help lower monthly premiums will be reduced in 2026. This year more than ever, it’s important to update your enrollment application and income to ensure you get the most financial assistance available to you.
Document types accepted by the government include:
You can find a full list of documents here.
Log in to your NY State of Health account to review your information and plan details. Call us at 1-866-435-9521 (TTY: 711) if you need help.
Renew by December 15, 2025, for January 1, 2026, coverage. If you miss the December 15 deadline, you can still enroll for 2026 coverage by January 31, 2026, but you will have a lapse in coverage. Open Enrollment may be the only time you can enroll unless you have a qualifying life event.
Before it's time to renew, you will receive a notice by mail, email, or phone that will tell you everything you need to know about renewing your coverage. If you have questions about renewing your current coverage or your healthcare needs have changed:
During the annual Open Enrollment period, you can also renew your coverage directly with the NY State of Health. To get started:
You can also renew over the phone by calling the NY State of Health Help Line at 1-855-355-5777.
Need help with your online application? We can also assist you over the phone or in person. Call Fidelis Care at 1-866-435-9521 today.
Don't forget:
Yes, starting January 1, 2026, Ambetter from Fidelis Care will offer Wellness Rewards for completing eligible health activities such as an adult well visit or a flu immunization. The Wellness Rewards program joins our easier-to-use fitness reimbursement incentive and Ambetter Perks savings program.
Fill out our contact form, and a Representative will call you.
If your renewal deadline is in the next 3 days, call Fidelis Care or NY State of Health for immediate assistance.
We’re here to help you protect your coverage and make renewal as easy as possible. Here’s what you need to know:
Your monthly insurance costs could increase due to changing government support.
The tax credits that help lower monthly premiums may be reduced in 2026.
It's very important that you update your income. It will help determine your monthly premium and the amount of financial assistance available to you. Gather your annual income information, update your enrollment application, and renew by December 15, 2025, to ensure you have coverage on January 1, 2026. If you miss the December 15 deadline, Open Enrollment runs until January 31, 2026. However, you will have a lapse in coverage if you do not renew by December 15.
There are many documents that can be provided to verify your income. Types of income verification documents are listed below, including options for people who are self-employed or who have unearned income. Once you decide which documents to provide, gather your documents and log in to your NY State of Health account. There, you can follow the steps to update your application and income.
Below is a list of approved documents and helpful details.
Types of Income Verification Documents
Self-Employment Verification Documents
Unearned Income Verification Documents
Get more details for other income situations (PDF).
When you enroll in a Marketplace plan, you’ll need to submit documents to confirm your immigration status. Below is a list of documents that you can submit:
Your costs could change for two main reasons: