Log in, register for an account, pay your bill, print ID cards, and more.
Log into your account, view patient information, and more.
We are proud to be your healthcare partner and want to help you access essential health benefits and services to keep you as healthy as possible. Here’s how to get started:
Make your first payment to access your benefits.
The Member Portal is the easiest and most secure way to access information about your plan. With 24/7 access to your Fidelis Care account, you can pay your monthly premium, request and print new ID cards, and access your plan documents. To create a secure online member account, visit members.fideliscare.org and click “Register.”
Return this brief survey to us in the postage-paid envelope provided with your welcome materials. The answers you provide will help us serve you better and get you connected to whatever services you may need.
You can access your Summary of Benefits and Coverage, Subscriber Contract, Formulary, and other important plan documents by logging into the Member Portal. The Summary of Benefits and Coverage outlines some of your plan’s key benefits, and explains how much they could cost. The cost examples are estimates only, and serve as a guide for how your particular plan might cover different conditions; not the exact dollar amount you will pay. Your Subscriber Contract provides a full description of the services included in your benefit package, as well as cost information for those services.
For members with vision coverage, your benefits are covered through Davis Vision. Visit our Davis Vision Resource Page (by clicking on this link, you will leave the Fidelis Care website) for information on getting started.
To review guidelines for healthy vision, click HERE
Search for a Doctor in your area.
Learn how health insurance helps manage expenses, and prepare for the unexpected.
The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule provides national standards to protect individuals’ medical records and other personal health information. The Privacy Rule applies to all forms of your protected health information, whether electronic, written, or oral.
To learn more about HIPAA and your privacy rights, visit the U.S. Department of Health and Human Services. By clicking this link, you will leave the Fidelis Care website.
Authorization to Use and Disclose Health Information (PDF)
Revocation of Authorization to Use and/or Disclose Health Information (PDF)
As a Fidelis Care member, you have a right to participate with practitioners in making decisions about your health care. You also have the right to be treated with respect and with recognition of your dignity and your right to privacy.
General Statement of Member Rights and Responsibilities (PDF)
Patient Bill of Rights (PDF)