The Fidelis Care Blog

With all the increases in technology, it’s easy to forget that healthcare starts with the people who show up every day wanting to make a difference. At Fidelis Care, we are proud to work with caring and conscientious doctors across New York State.

The following section of the Fidelis Care authorization grids has been updated effective June 1, 2026.

Access to quality care is essential to reducing health disparities and improving the quality and length of life for all New Yorkers.

Annual cultural competency training for participating providers is required by the New York State Department of Health.

Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.

Fidelis Care has received notice from the Office of the Medicaid Inspector General (OMIG) of new compliance program requirements for Medicaid participating providers.