Fidelis Care would like to remind providers of billing expectations related to contrast agents used in radiological testing, in alignment with New York State Medicaid guidance.

Reminder: Group and Family Therapy Concurrent Authorization Process

5/20/2026 • Posted by Provider Relations

Effective January 1, 2026, providers were required to submit an authorization request for Group and Family Therapy services that exceed 30 visits in a calendar year.

Invitation to Fidelis Care’s June Provider Office Hours

5/19/2026 • Posted by Provider Relations

Fidelis Care will host four Provider Office Hours in June 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

Fidelis Care Authorization Grids Effective June 1, 2026

4/29/2026 • Posted by Provider Relations

The following section of the Fidelis Care authorization grids has been updated effective June 1, 2026.

Stay Compliant: Access & Availability Standards for Providers

4/28/2026 • Posted by Provider Relations

Access to quality care is essential to reducing health disparities and improving the quality and length of life for all New Yorkers.