When kids are being kids, we all feel better.   

Completing the Contact Me form above secures a consultation with a Fidelis Care agent who can assist you with enrollment.

You may also call our Member Services Department at 1-800-247-1447 (TTY: 711).  Hours are 8 AM to 8 PM. 

If your child has been continuously enrolled with Fidelis prior to the NY State of Health Marketplace, Fidelis Care will mail you a recertification package with a renewal form 90 days before your child’s coverage is due to end. 

➣ Complete the renewal form. 

➣ Submit the required proofs. 

➣ Sign and date the form. 

➣ Mail the form as soon as possible in the envelope provided. 

➣ If the form is not received by the date due, your coverage will end. 

➣ Upon receipt of yourrenewal form, it will be reviewed to determine if your child's eligibility status haschanged.

Fidelis Care will pay for inpatient hospital care for at least 48 hours after childbirth for any delivery other than a Caesarean Section.  We also pay for inpatient hospital care for at least 96 hours after a Caesarean Section.

In addition, maternity care scope of coverage includes...

➣ Parent education, such as seminars and trainings

➣ Assistance and instruction in breast or bottle feeding 

➣ Performance of necessary maternal and newborn clinical assessments