Managing authorization follow-ups just got easier with request for additional information (RFAI). You can securely receive and respond to requests from Fidelis Care — right within Availity Essentials.

Fidelis Care Authorization Grids Effective September 1, 2026

7/28/2026 • Posted by Provider Relations

The following section of the Fidelis Care authorization grids has been updated effective September 1, 2026.

Upcoming Facility ED E/M Leveling Policy

7/28/2026 • Posted by Provider Relations

Effective September 1, 2026, Fidelis Care will implement the Leveling of Care: Emergency Department Evaluation and Management (E/M) Overcoding for Facility Services Policy (CC.PP.80) for applicable lines of business.

Reminder: 2026 Cultural Competency Training Requirements

7/24/2026 • Posted by Provider Relations

Annual cultural competency training for participating providers is required by the New York State Department of Health.

Invitation to Fidelis Care’s August Provider Office Hours

7/24/2026 • Posted by Provider Relations

Fidelis Care will host three Provider Office Hours in August 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

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