The Fidelis Care Blog

When someone you care about finds out they have breast cancer, it can be scary and confusing—for them and for you. You might not know what to say or how to help. But just being there for them can make a big difference. Here are some simple and kind ways to support a loved one during this tough time.

National Pharmacy Week is a time to recognize the vital role pharmacists play in healthcare. We are educators, advocates, and problem-solvers. We are part of the care team, and we are committed to improving members’ lives. As we celebrate the week, I’m proud to reflect on my journey as a pharmacist and the incredible work being done by the Fidelis Care pharmacy team to support our members.

Every year, during the first week of October, we celebrate National Primary Care Week. It’s a time to say “thank you” to the doctors, physician assistants, nurses, and healthcare teams that help keep us healthy every day

Mental Illness Awareness Week is a time to learn how mental health affects every part of our lives, including our physical health. People living with serious mental illness often face big challenges when it comes to staying healthy. Many don’t get regular checkups or see a doctor when they need to. This can lead to health problems that go unnoticed and untreated.

Substance use disorder (SUD) affects many people. It can happen in any family, workplace, or neighborhood. At Fidelis Care, we believe alcohol or drug addiction is not a personal failure. We also know that people need help, not judgment. Why Prevention Matters Addiction often starts quietly. It can begin with stress, trauma, or mental health problems that aren’t treated. That’s why we focus on stopping addiction before it starts. We look for warning signs early. We help people get care that respects their culture and background. We also build support systems with family, friends, and the community

Fidelis Care would like to inform providers of an important update from New York State regarding Child Health Plus (CHPlus) eligibility requirements.

Join us for a focused overview of the CoC+ program and how it supports coordinated, patient-centered care.

Fidelis Care would like to advise Providers of an update to the Private Duty Nursing (PDN) manual as of July 1, 2026.

Having open conversations about health can make a big difference and help break the stigma around asking for help or going to the doctor. Men’s Health Month is a perfect time to remind men and boys that taking care of both physical and mental health is important. Why Preventive Care Matters Many health problems can be treated more easily when they are found early. That’s why regular checkups and screenings are important. “A common myth I hear is, ‘If I feel fine, I don’t need to see a doctor,’” Senior Medical Director Dr. Jermel Hawkins said. “This is untrue. Many diseases are silent

As a reminder, providers now have access the Availity Clinical Quality Validation (CQV) tool designed to help providers close care gaps quickly and accurately. Through the Availity Essentials portal, CQV streamlines documentation and improves quality scores while reducing administrative burden.