The Fidelis Care Blog

I cherish being a social worker. It has helped me become a better person who is more patient and resilient. I started in the social work profession as an HIV caseworker at an organization that assisted the immigrant population. My role involved addressing barriers to healthcare access. I then transitioned into the role of a medical social worker at a community health center. This experience allowed me to work with patients across different age groups, including children, adults, and the elderly.

National Poison Prevention Week is March 16-22, 2025. The annual observance reminds us to keep children safe from poisons. Kids are curious and like to explore their home. Each year, thousands of kids go to the emergency room after ingesting harmful substances, according to the National Institutes of Health (NIH). These range from medications to cleaning products to batteries. Parents can take some easy steps to avoid accidental poisonings around the home.

March is Social Work Month, a time to reflect on the invaluable contributions that social workers make to individuals and communities. At Greater Mental Health of New York*, we believe that everyone deserves greater mental health – and our team of passionate and dedicated social workers helps make this possible every day.

Good sleep is part of a healthy lifestyle. But did you know that there’s a big connection between sleep and emotional well-being? Research and scientific agencies, like the World Health Organization, Centers for Disease Control and Prevention, and National Institutes of Health agree that sleep and mental health are closely related. Here are some commonly asked questions and answers about sleep:

During Women’s History Month, Fidelis Care is pleased to recognize our 2025 Women of Impact. They serve our communities through education and inspiration. We salute these providers and community partners for making a difference every day. Their work keeps us moving forward together.

Mental Illness Awareness Week is a time to learn how mental health affects every part of our lives, including our physical health. People living with serious mental illness often face big challenges when it comes to staying healthy. Many don’t get regular checkups or see a doctor when they need to. This can lead to health problems that go unnoticed and untreated.

Effective November 1, 2025, Fidelis Care will begin outreaching for additional clinical information if a member remains hospitalized beyond seven (7) days. This outreach will initiate a concurrent review to assess medical necessity and support discharge planning activities.

The following sections of the Fidelis Care authorization grids have been updated effective November 1, 2025.

Effective October 1, 2025, Ambetter from Fidelis Care will implement a Site of Care Optimization Program to promote cost-effective, high-quality care for members receiving infusion therapies.

The role of primary care providers in preventing vaccine-preventable diseases includes more than administering vaccines. Timely documentation in New York’s immunization registries (New York State Immunization Information System (NYSIIS) for providers outside New York City, and the Citywide Immunization Registry (CIR) for providers within New York City) is essential to protecting children and supporting public health.