The Fidelis Care Blog

Fidelis Care is continuing efforts to ensure compliance with Electronic Visit Verification (EVV) requirements under the 21st Century Cures Act. As part of this work, Fidelis Care has partnered with HHAeXchange (HHAX), a home care management solutions vendor.

At Fidelis Care, provider feedback is essential to how we improve our programs, processes, and overall experience working with our network. To support more frequent and meaningful collaboration, we’re excited to introduce the Provider Advisory Community—a new online forum designed specifically for providers.

To help vulnerable individuals who struggle with extreme heat, NY State of Health is again offering free air conditioners through its Essential Plan Cooling Program.

Fidelis Care will host three Provider Office Hours in May 2026. During the webinar, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

National Infant Immunization Week is April 20-27. If you’re the parent of a child under 2, it’s a great time to focus on keeping your baby healthy. Vaccines play an important role in children’s health, especially during their first two years, when they are most likely to get a serious illness. If you’ve had questions or felt unsure about vaccines, you’re not alone. There’s a lot of information out there, and it’s not all correct. Here are some key facts every parent or guardian should know. Fact: Infant vaccines are carefully tested and closely monitored. Vaccines recommended for babies in the United States