The Fidelis Care Blog

Our skin protects us every day. It protects us at work, at play, and when we spend time outdoors. While skin cancer is common, it is often preventable. Skin cancer is easier to treat when found early. Knowing what to look for and how to protect your skin can help keep you healthy. Common Skin Cancer Myths and Facts Myth: Only people with fair skin get skin cancer. Fact: Skin cancer can affect people of all skin tones. It is often found later in people with darker skin,

National Infant Immunization Week is April 20-27. If you’re the parent of a child under 2, it’s a great time to focus on keeping your baby healthy. Vaccines play an important role in children’s health, especially during their first two years, when they are most likely to get a serious illness. If you’ve had questions or felt unsure about vaccines, you’re not alone. There’s a lot of information out there, and it’s not all correct. Here are some key facts every parent or guardian should know. Fact: Infant vaccines are carefully tested and closely monitored. Vaccines recommended for babies in the United States

During Minority Health Month in April, we highlight the importance of reducing health disparities through education, prevention, and access to care. Across New York City and much of the country, communities of color typically see higher rates of preventable illness and disease-related death. When serious conditions like cancer are caught early, treatment can begin more quickly and outcomes are often better. Community Care of Brooklyn IPA (CCB IPA) is an integrated network of health and social services organizations in Brooklyn. We work alongside Fidelis Care to support Medicaid and Essential Plan members in getting quality care they can trust. Since 2018,

Do you suffer from allergies every spring? Then it’s time to play defense. Think of pollen as an opponent you’re trying to beat in a game. If you don’t have your defense team in line when the pollen attacks, then the pollen’s sure to win. You can improve your chances of staying in the game by getting your defense team ready. In allergy season, that means taking your medication early. Even if you don’t feel symptoms from spring allergies yet, starting medication early can help you feel better as allergy season gets worse. Allergy medications like antihistamines work best when they have time

Each April, Black Maternal Health Week calls national attention to one of the most persistent public health inequities in the United States. Black women remain three to four times more likely to die from pregnancy-related causes than white women, regardless of income or education. A significant portion of these deaths happen weeks or even months after childbirth, highlighting longstanding gaps in postpartum care and the broader social conditions that shape maternal health outcomes. In response to these realities, Divine Harlem, a community-rooted maternal health initiative based in Harlem and working across New York City, has developed a framework we describe as

Effective August 1, 2026, Fidelis Care will implement a new pre-pay claims review process for certain claims that may involve Third-Party Liability (TPL) or Workers' Compensation coverage. This initiative is designed to help ensure claims are billed to the appropriate payer and processed accurately.

Eating fresh fruits and vegetables is an important part of staying healthy. They provide our bodies helpful nutrients like vitamins, minerals and fiber. You may have seen news reports about an illness called cyclosporiasis. People can get cyclosporiasis after eating food or drinking water that has a tiny germ in it. Sometimes, this can happen with fresh produce. Fresh fruits and vegetables are still healthy choices. You can lower your risk of getting sick by washing, peeling and cooking them. What Are the Symptoms? The most common symptom is watery diarrhea. Other symptoms may include: Loss of appetite Stomach cramps Nausea Vomiting Tiredness Weight

Effective August 17th, 2026, Pre- and Post-Decision Peer-to-Peer (P2P) discussions will no longer result in reconsideration of inpatient and post-acute care authorization determinations. Any reconsideration of an adverse coverage determination will instead be managed exclusively through the formal appeals process.

Fidelis Care would like to remind providers of the importance of using the appropriate submission process when requesting an expedited authorization review.

To better protect information and meet state requirements, we’re adding an extra layer of security when you log in to the secure Wellcare and Fidelis Care provider portals. We know logging in is part of your daily workflow, and this update is designed to add security while keeping the process simple and familiar.