Fidelis Care is pleased to inform you that the most recent 2024 QARR/HEDIS Care Gap Report has been posted on Provider Access Online (provider portal).

Black History Month: A Time of Reflection

1/31/2025 • Posted by Desiree H., Fidelis Care

February, recognized as Black History Month, serves as an opportunity for us to reflect and uplift one another. This month, we also recognize the strength, achievements, and contributions of individuals throughout history who paved the way for progress despite incredible adversity.

What is Norovirus?

1/31/2025 • Posted by Fidelis Care

It is important to stay healthy during the winter season. Norovirus is a winter stomach flu that can cause nausea, vomiting, and diarrhea. It is commonly known as the “stomach bug.” This winter, there has been a high number of cases of norovirus. Here are some frequently asked questions and answers about norovirus:

Authorization Requirement Inquiries Will Transition to Self-Service on March 1, 2025

1/31/2025 • Posted by Provider Relations

Beginning March 1, 2025, all Fidelis Care providers inquiring about authorization requirements will need to use the Authorization Grids and the Authorization Requirement Lookup Tool available on fideliscare.org.

Fidelis Care Authorization Grids Effective March 1, 2025

1/29/2025 • Posted by Provider Relations

The following sections of the Fidelis Care authorization grids have been updated effective March 1, 2025.

...