The Fidelis Care Blog

Fidelis Care will host two Provider Office Hours in September 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

The following sections of the Fidelis Care authorization grids have been updated effective October 1, 2025.

Healthy aging is about making choices that support your body and mind to live a fulfilling life as you grow older. In observance of Healthy Aging Month, here are some simple, powerful tips to help you age well and feel your best: 1. Move Your Body Every Day Try to exercise every day. If you can, do strength training (like lifting light weights or using resistance bands) at least three times a week.

SYRACUSE, NY (August 20, 2025) –Fidelis Care, a statewide health plan with more than 2.4 million members in New York State, and Wellcare are excited to announce their continued sponsorship of the 2025 Great New York State Fair. As a committed partner, Fidelis Care and Wellcare are proud to support both the Women’s Day celebration and the Fair Cares program, reinforcing their dedication to improving community health and accessibility for all New Yorkers.

To ensure timely processing and avoid delays, providers should limit all prior authorization fax transmissions to 75 pages or less. Faxes exceeding 75 pages may be delayed or fail to process, which could impact our ability to efficiently and comprehensively process the request.