The Fidelis Care Blog

May is National Stroke Awareness Month, a time to learn about stroke, its warning signs, and how it can be treated. Stroke is the fifth leading cause of death in the United States and a major cause of long-term disability. What is a stroke? A stroke happens when blood flow to the brain is blocked or reduced. The brain needs oxygen to work. Without oxygen, brain cells can be damaged or die within minutes. Who is at risk for a stroke? The risk of stroke goes up as people get older, but it can happen at any age. Family history can also play a

In honor of National Nurses Week, we celebrate the compassion, expertise, and dedication that nurses bring to the lives of our members and communities every day. At Fidelis Care, nurses are at the heart of our mission, advocating for better health, guiding members through care, and showing up with empathy when it matters most. This week, we spotlight six of our incredible nurses, who share their personal perspectives.     Mary Oyedijo RN, Senior Care Manager What inspired you to pursue a career in the nursing field? I was drawn to nursing because I’ve always felt called to protect, advocate, and serve. It’s one of the

Everyone feels sad or worried sometimes. But there are times when our thoughts and feelings get in the way of our daily lives and we may need the help of a counselor or therapist. How to know if you need help It can be hard to tell when stress, sadness, or worry has become something you need help with. Consider reaching out for support if your feelings: Fidelis Care can help We want to make sure it's easy for Fidelis Care members to get care. We’ve added more providers to our list

As someone who immigrated from China to the United States as a teenager, Asian American and Pacific Islander (AAPI) heritage means resilience, adaptability, and the experience of growing up between two cultures. Learning a new language, navigating different expectations, and helping my family adjust shaped my perspective early on and taught me the value of empathy, patience, and hard work. My background has strongly influenced how I approach my work at Fidelis Care. Having seen firsthand the challenges faced by immigrant families, I'm especially mindful of the importance of clear communication, cultural sensitivity, and trust.

Our skin protects us every day. It protects us at work, at play, and when we spend time outdoors. While skin cancer is common, it is often preventable. Skin cancer is easier to treat when found early. Knowing what to look for and how to protect your skin can help keep you healthy. Common Skin Cancer Myths and Facts Myth: Only people with fair skin get skin cancer. Fact: Skin cancer can affect people of all skin tones. It is often found later in people with darker skin,

Effective August 1, 2026, Fidelis Care will implement a new pre-pay claims review process for certain claims that may involve Third-Party Liability (TPL) or Workers' Compensation coverage. This initiative is designed to help ensure claims are billed to the appropriate payer and processed accurately.

Eating fresh fruits and vegetables is an important part of staying healthy. They provide our bodies helpful nutrients like vitamins, minerals and fiber. You may have seen news reports about an illness called cyclosporiasis. People can get cyclosporiasis after eating food or drinking water that has a tiny germ in it. Sometimes, this can happen with fresh produce. Fresh fruits and vegetables are still healthy choices. You can lower your risk of getting sick by washing, peeling and cooking them. What Are the Symptoms? The most common symptom is watery diarrhea. Other symptoms may include: Loss of appetite Stomach cramps Nausea Vomiting Tiredness Weight

Effective August 17th, 2026, Pre- and Post-Decision Peer-to-Peer (P2P) discussions will no longer result in reconsideration of inpatient and post-acute care authorization determinations. Any reconsideration of an adverse coverage determination will instead be managed exclusively through the formal appeals process.

Fidelis Care would like to remind providers of the importance of using the appropriate submission process when requesting an expedited authorization review.

To better protect information and meet state requirements, we’re adding an extra layer of security when you log in to the secure Wellcare and Fidelis Care provider portals. We know logging in is part of your daily workflow, and this update is designed to add security while keeping the process simple and familiar.