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The Fidelis Care Blog


5/15/2025 • Posted by Fidelis Care • in Diabetes, Health and Wellness, Vision
Did you know people with diabetes are more at risk for eye diseases? If you have diabetes, get your eyes checked every year. It is an important way to take care of your health. Finding and treating diabetic eye diseases early can lower the chance of severe vision loss by 95%.
5/14/2025 • Posted by Dr. Nichole Lewis, Emergency Medicine, and Dr. Nashat Latib, Emergency Medicine • in Diabetes, Health and Wellness, Heart Health, Women's Health
Health often takes a backseat for women. Preventive screenings are an important way to stay healthy. Breast cancer caught at its earliest stage has a survival rate of over 99%. Hypertension can silently damage your body for years before revealing itself through a heart attack or stroke.
5/8/2025 • Posted by Jasmine Chen, Asian American Cultural Alliance, Inc. Founder • in In The Community
The Asian American Cultural Alliance, Inc. (AACA) is a not-for-profit organization dedicated to promoting cultural exchange, uplifting immigrant voices, and building bridges through community engagement. I launched AACA alongside two co-founders: Yang Qu, who leads our efforts in mental health awareness, and Yi Li, a dance studio owner who brought creative energy to the organization’s early vision. Together, we created a space where cultural heritage and community well-being are inextricably linked.
5/7/2025 • Posted by University of Rochester Medicine Wilmot Cancer Institute • in Caregiver Support, Children's Health, Health and Wellness
May is Skin Cancer Awareness Month. Each year, more people are diagnosed with skin cancer than with any other type of cancer. There are three types of skin cancer: basal cell, squamous cell, and melanoma. They all require medical attention, but melanoma is the most serious as it is most likely to spread to other parts of the body.
5/6/2025 • Posted by Fidelis Care • in In The Community
National Nurses Week, May 6 through 12, is a time to recognize the compassion and dedication provided by these healthcare professionals every day. In observance of the week, we checked in with Fidelis Care nurses Shay Dege, Matthew Garbutt, Kelsey Maslowski, Sherry MacQueen, and Dawn Pankey on why they chose the profession and what it means to them.
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10/23/2025 • Posted by Provider Relations
Fidelis Care will host three Provider Office Hours in November 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
10/22/2025 • Posted by Provider Relations
Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.
10/15/2025 • Posted by Sharon McLaughlin, MD
When someone you care about finds out they have breast cancer, it can be scary and confusing—for them and for you. You might not know what to say or how to help. But just being there for them can make a big difference. Here are some simple and kind ways to support a loved one during this tough time.
10/15/2025 • Posted by Provider Relations
Fidelis Care would like to remind providers of a postpartum visit incentive being offered through the New York State (NYS) Medicaid program and inform providers of extended claim submission dates.
10/15/2025 • Posted by Andrea Papia, PharmD, Fidelis Care Senior Manager, Clinical Pharmacy Services
National Pharmacy Week is a time to recognize the vital role pharmacists play in healthcare. We are educators, advocates, and problem-solvers. We are part of the care team, and we are committed to improving members’ lives. As we celebrate the week, I’m proud to reflect on my journey as a pharmacist and the incredible work being done by the Fidelis Care pharmacy team to support our members.
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