The Fidelis Care Blog

A new year can feel like a clean slate — and a lot of pressure. If you’ve ever made resolutions only to feel defeated by February, you’re not alone. As a physician, I see real, lasting change happen mostly not through big overhauls, but through small, steady steps that add up over time. Here are a few simple ways to care for your health this year. Aim for progress, not perfection.

Fidelis Care celebrated the grand reopening of its newly renovated Flushing Community Office with a ribbon cutting ceremony featuring local leaders and community partners. The office is fully staffed with culturally sensitive, multilingual representatives who can help answer questions about enrolling, renewing, or understanding plan benefits.

Managing diabetes can feel challenging — but you don’t have to do it alone. With the right care, daily habits, and support, you can live a healthy and active life. At Fidelis Care, we’re here to help you take meaningful steps toward better health.

Each November is Prematurity Awareness Month. A premature birth is a baby born before 37 weeks gestation. In the U.S., about one in 10 births are premature. Babies that are born preterm can face serious health problems, so maternal healthcare is important to reduce risk and help babies be the healthiest they can be because there is no single cause of preterm birth.

When someone you care about finds out they have breast cancer, it can be scary and confusing—for them and for you. You might not know what to say or how to help. But just being there for them can make a big difference. Here are some simple and kind ways to support a loved one during this tough time.

In honor of National Nurses Week, we celebrate the compassion, expertise, and dedication that nurses bring to the lives of our members and communities every day. At Fidelis Care, nurses are at the heart of our mission, advocating for better health, guiding members through care, and showing up with empathy when it matters most. This week, we spotlight six of our incredible nurses, who share their personal perspectives.     Mary Oyedijo RN, Senior Care Manager What inspired you to pursue a career in the nursing field? I was drawn to nursing because I’ve always felt called to protect, advocate, and serve. It’s one of the

Everyone feels sad or worried sometimes. But there are times when our thoughts and feelings get in the way of our daily lives and we may need the help of a counselor or therapist. How to know if you need help It can be hard to tell when stress, sadness, or worry has become something you need help with. Consider reaching out for support if your feelings: Fidelis Care can help We want to make sure it's easy for Fidelis Care members to get care. We’ve added more providers to our list

As someone who immigrated from China to the United States as a teenager, Asian American and Pacific Islander (AAPI) heritage means resilience, adaptability, and the experience of growing up between two cultures. Learning a new language, navigating different expectations, and helping my family adjust shaped my perspective early on and taught me the value of empathy, patience, and hard work. My background has strongly influenced how I approach my work at Fidelis Care. Having seen firsthand the challenges faced by immigrant families, I'm especially mindful of the importance of clear communication, cultural sensitivity, and trust.

The following section of the Fidelis Care authorization grids has been updated effective June 1, 2026.

Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.