You asked and we listened! Fidelis Care is pleased to announce that Health Savings Unit (HSU) Recovery letters are now available on Provider Access Online, Fidelis Care’s Provider Portal, in the File Download section.

Fidelis Care Pharmacy Benefits and Authorizations

6/2/2025 • Posted by Provider Relations

Fidelis Care’s Pharmacy Services would like to provide clarification on how medications are covered under member’s medical and pharmacy benefits.

Fidelis Care Provider Bulletin - Volume 11, Issue 2 – Spring 2025

6/2/2025 • Posted by Provider Relations

Fidelis Care is pleased to announce that a new Provider Bulletin is now available. The bulletin features updates on important initiatives and the latest news of interest to our provider community.

5/30/2025 • Posted by Provider Relations

Fidelis Care would like to notify our providers of an update to our Children and Family Treatment and Support Services (CFTSS) Utilization Review Process.

Fidelis Care Authorization Grids Effective July 1, 2025

5/29/2025 • Posted by Provider Relations

The following section of the Fidelis Care authorization grids have been updated effective July 1, 2025.

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