The Fidelis Care Blog

If you or someone you love has chest pain, going to the emergency room can feel scary. Knowing what will happen can help you feel safer. When you arrive, the doctors and nurses will work fast to check your heart. 1. Quick Check When You Arrive A nurse will ask how you feel and how bad the pain is. If the pain sounds serious, you will be seen right away. They might put a monitor on you to check your heart rate and oxygen. 2. Heart Test (EKG) You will likely get a heart test within 10 minutes. The test is called an electrocardiogram

History is made of fine details that form a much larger picture. These intricate lines and strokes shape who we are. February commemorates the rich Black history that has allowed me to stand in my achievements today. This month reminds me of my mission: to pour into my community.

In 2026, we honor the 100th anniversary of the very first Negro History Week, created in 1926 by historian Dr. Carter G. Woodson. This important week later grew into what we now call Black History Month. Dr. Woodson wanted to make sure that the achievements and stories of Black Americans were recognized, taught, and celebrated across the United States.

February is Children’s Dental Health Month. It’s a great time to focus on the importance of good dental care for kids. Strong, healthy teeth help children speak clearly, chew their food, and feel confident when they smile. Building good habits early can prevent problems like cavities, gum disease, and pain.

Winter weather can be dangerous and hard to predict in New York State. With a little planning, you can help keep yourself, your family, and your home safe all winter long. Dress for the Cold It’s important to dress the right way in cold weather.

Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.

Our skin protects us every day. It protects us at work, at play, and when we spend time outdoors. While skin cancer is common, it is often preventable. Skin cancer is easier to treat when found early. Knowing what to look for and how to protect your skin can help keep you healthy. Common Skin Cancer Myths and Facts Myth: Only people with fair skin get skin cancer. Fact: Skin cancer can affect people of all skin tones. It is often found later in people with darker skin,

Fidelis Care has received notice from the Office of the Medicaid Inspector General (OMIG) of new compliance program requirements for Medicaid participating providers.

Fidelis Care is continuing efforts to ensure compliance with Electronic Visit Verification (EVV) requirements under the 21st Century Cures Act. As part of this work, Fidelis Care has partnered with HHAeXchange (HHAX), a home care management solutions vendor.

At Fidelis Care, provider feedback is essential to how we improve our programs, processes, and overall experience working with our network. To support more frequent and meaningful collaboration, we’re excited to introduce the Provider Advisory Community—a new online forum designed specifically for providers.