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Fidelis Care Career Events


Fidelis Care Provider Bulletin - Volume 11, Issue 3 – Summer 2025
Friday • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care is pleased to announce that a new Provider Bulletin is now available. The bulletin features updates on important initiatives and the latest news of interest to our provider community.
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Best Practices Spotlight: The Teach-Back Method
Thursday • Posted by Provider Relations • in Provider News, Provider Quality
As part of an ongoing series, Fidelis Care will highlight some best practices we learn from our partners across the State in the interest of providing the best experience possible for our members.
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Fidelis Care Authorization Grids Effective October 1, 2025
Wednesday • Posted by Provider Relations • in Provider News
The following sections of the Fidelis Care authorization grids have been updated effective October 1, 2025.
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Invitation to Fidelis Care’s September Provider Office Hours
Wednesday • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care will host two Provider Office Hours in September 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
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Important Fax Transmission Notice Regarding Authorization Requests
8/15/2025 • Posted by Provider Relations • in Provider News
To ensure timely processing and avoid delays, providers should limit all prior authorization fax transmissions to 75 pages or less. Faxes exceeding 75 pages may be delayed or fail to process, which could impact our ability to efficiently and comprehensively process the request.
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Reminder: Mandatory Medicaid Compliance Program
8/14/2025 • Posted by Provider Relations • in Provider News
Fidelis Care has received notice from the Office of the Medicaid Inspector General (OMIG) of new compliance program requirements for Medicaid participating providers.
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Reminder: 2025 Cultural Competency Training Requirements
8/14/2025 • Posted by Provider Relations • in Provider News
Annual cultural competency training for participating providers is required by the New York State Department of Health.
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