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Fidelis Care Career Events


Essential Plan Cooling Program Offers Free Air Conditioners to Eligible Individuals
4/21/2026 • Posted by Provider Relations • in Provider News, Provider Quality
To help vulnerable individuals who struggle with extreme heat, NY State of Health is again offering free air conditioners through its Essential Plan Cooling Program.
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Invitation to Fidelis Care’s May Provider Office Hours
4/21/2026 • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care will host three Provider Office Hours in May 2026. During the webinar, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
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Provider Satisfaction Survey - April 2026
4/9/2026 • Posted by Provider Relations • in Provider News
Fidelis Care's annual provider satisfaction survey will launch this month and we hope you’ll take a moment to share your feedback.
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New! Quality Policy for Providers
4/6/2026 • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care is pleased to announce a new addition to the Provider Manual—the Quality Policy.
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Fidelis Care Pharmacy Benefits and Authorizations
4/6/2026 • Posted by Provider Relations • in Provider News
Fidelis Care’s Pharmacy Services would like to provide clarification on how medications are covered under member’s medical and pharmacy benefits.
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Problem Oriented E&M Billing
4/6/2026 • Posted by Provider Relations • in Provider News
Fidelis Care would like to remind providers that it is appropriate to bill a problem oriented E&M on the same day as a surgical or preventive service when the issue is separate and significant.
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Authorization Determination Letters on the Provider Portal
4/3/2026 • Posted by Provider Relations • in Provider News
You asked and we listened! Fidelis Care is pleased to announce that Authorization Determination letters on Fidelis Care’s Provider Portal, will now indicate if the letter is an Initial Adverse Determination (IAD) or a Final Adverse Determination Letter (FAD).
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