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3/10/2026 • Posted by Provider Relations • in Provider News
Providers, please remember to review content available in Provider Access Online (Fidelis Care's secure Provider Portal) and the rest of this Provider section of the Fidelis Care website.
3/9/2026 • Posted by Provider Relations • in Provider News, Provider Quality
We are committed to making it easier for providers to access the information and tools they need to support our members. Based on feedback and ongoing review, we are making several updates to the Provider section of fideliscare.org.
3/3/2026 • Posted by Provider Relations • in Provider News
Fidelis Care is committed to ensuring accurate claims processing and compliance with state and federal requirements. Providers who identify an overpayment may self‑disclose and refund the amount owed by submitting a refund check along with the required documentation.
2/27/2026 • Posted by Provider Relations • in Provider News
As part of our ongoing work to improve the prior authorization (PA) process for both providers and members, Fidelis Care wants to share some important updates to our PA requirements for Medicaid, Ambetter From Fidelis Care and Medicare lines of business.
2/26/2026 • Posted by Provider Relations • in Provider News
The following sections of the Fidelis Care authorization grids have been updated effective April 1, 2026.
2/20/2026 • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care will host three Provider Office Hours in March 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
2/12/2026 • Posted by Provider Relations • in Provider News
Fidelis Care has received notice from the Office of the Medicaid Inspector General (OMIG) of new compliance program requirements for Medicaid participating providers.
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