Domestic Violence Resources | Fidelis Care

Domestic Violence

Some people are hit, insulted, or threatened at home. Many times, this makes people feel ashamed. Some people don’t realize they are victims of domestic violence. They can suffer in silence for a long time before asking for help. If this happens to you, it’s not your fault.

Call these numbers for help finding shelter, emergency child care, transportation, and legal assistance:

  • Fidelis Care: 1-888-FIDELIS (1-888-343-3547), extension 16072. Our Case Managers can help you find community resources.
  • New York State Domestic Violence Hotline: 1-800-942-6906
  • National Domestic Violence Hotline: 1-800-799-SAFE (7233)

In an emergency, call 911.

For more domestic violence information, click here .

Domestic Violence Resources

Domestic violence is a serious problem that hurts the person being abused. It also hurts any people who see the abuse happen, especially children.

Domestic violence does not always mean that a person is physically hurt by their abuser. Domestic violence can also be threats and verbal abuse, where the victim is made to feel bad about themselves through insults or embarrassing comments. The abuser may take control of money, belongings, and health care. The abuser may limit contact with family and friends, or limit time at work or school.

If you or someone you know is a victim of domestic violence, you can get help. There are hotlines that can give you information about emergency shelters or safe houses, transportation, legal information and advocacy, emergency childcare, and help coming up with a safety plan. You can get help any time by calling these hotlines:

New York State Domestic Violence Hotline:

1-800-942-6906 (English)

1-800-942-6908 (Spanish)

Please remember that you can always call 911 if there is an emergency.

Fidelis Care can also give you more information about domestic violence and help you come up with a safety plan. You can call our Behavioral Health Department at 1-888-343-3547 and follow the directions to reach Behavioral Health.

The following websites can give you more information about domestic violence:

The National Domestic Violence Hotline

New York State Office for the Prevention of Domestic Violence

(Clicking either of these links will cause you to leave the Fidelis Care website)

Member Portal

Log in or register to make payments, print ID cards, choose or change a PCP, and much more.


Browse a library of health articles, videos, and tools from Healthwise. Available in both English and Spanish.

Health Resources

Information to help you and your provider better manage your health.