SNAP Application Assistance

The Supplemental Nutrition Assistance Program (SNAP) helps people buy healthy food when money is tight.
It used to be known as “food stamps.”

Fidelis Care can help our Medicaid Managed Care and Dual Advantage members apply for SNAP




Call our SNAP Help Line at 1-877-533-2401

  • A Fidelis Care representative will check to see if you qualify, help you apply, and answer any questions.

  • We speak English, Spanish, Russian, Mandarin, and Cantonese. We have interpreters for other languages.

  • If you would prefer to visit a Fidelis Care Community Office to speak with a representative directly, 
    click HERE to see our current list of office reopenings. 


EBT Benefits

SNAP provides members an electronic benefits transfer (EBT) card to pay for groceries. 

The EBT card looks and works like a debit card. Eligible foods include:

● Breads and Cereals  ● Dairy Products  ● Fruits and Vegetables 

● Meats, Fish, and Poultry  ● Seeds and Plants (which produce food)


*Example EBT Card

What is Electronic Benefits Transfer?

According to the U.S. Department of Agriculture (USDA), Electronic Benefits Transfer (EBT) is an electronic system that allows a Supplemental Nutrition Assistance Program (SNAP) participant to pay for food using SNAP benefits. When a participant purchases an eligible item at a SNAP authorized retail store, their SNAP EBT account is debited to reimburse the store for food that was purchased. EBT is in use in all 50 states, and has been the sole method of SNAP issuance in all states since June of 2004.


DGA Dietary Guidelines

Since the first edition was published in 1980, the Dietary Guidelines for Americans (DGA) have provided science-based advice on what to eat and drink to promote health, reduce risk of chronic disease, and meet nutrient needs. 

The 2020-2025 DGA provides four overarching Guidelines that encourage healthy eating patterns at each stage of life and recognize that individuals will need to make shifts in their dietary choices to achieve a healthy pattern.

Click below to view the 2020-2025 DGA Summary.

​SNAP Online Purchasing

SNAP participants in New York State are now able to select and pay for groceries online through the following SNAP-eligible retailers:

 - ALDI    - Amazon   - Ferreira Foodtown   - Hannaford   - My Foodtown

 - Price Chopper Supermarkets   - ShopRite   - Tops Market   - Walmart


Fidelis Care is proud to be your healthcare partner

We are here to help. If you have any additional questions, please call our SNAP Helpline at 1‑877‑533‑2401