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Contact Your Designated Provider Relations Specialist


The Provider Relations Department at Fidelis Care is committed to building strong and lasting relationships with our providers.

If you have a need or concern, please contact your designated Provider Relations Specialist found below.

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If you have an immediate need or are a non-participating provider, please contact our Call Center at 1-888-FIDELIS (TTY: 711).

The email addresses below are intended only for participating providers and their staff.  If you are a Fidelis Care member, a broker, a job seeker, or are looking for information on becoming a Fidelis Care member, please visit our Contact Us page.

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Provider Access Online, Fidelis Care’s Provider Portal, is an easy-to-use, secure, self-service platform that provides your office with 24/7 access to authorizations, claims status, patient eligibility, plan benefits, and more.

Don't have an account?  Submit a request for access.

 


Find Your Designated Provider Relations Specialist


Albany Region
The Albany region includes the following counties: Albany, Clinton, Columbia, Dutchess, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Orange, Putnam, Rensselaer, Saratoga, Schenectady, Schoharie, Sullivan, Ulster, Warren, Washington

Name Coverage Area Hospitals
 Brenda Dillon

✉ Email Address

Rensselaer County,  Albany County, ZIP Code 12229, 12047 and limited key assignments, Vermont (VT) Counties Bennington & Rutland   St. Peter's Hospital, Samaritan Hospital, Sunnyview Rehabilitation,  St. Peter's Health Partners Medical Associates, South Western Vermont Medical Center and associated physicians 
 Henrique Nogueira

✉ Email Address

Columbia & Greene Counties, Albany County, ZIP Codes: 12007, 12046, 12143, 12147, 12193 Albany Medical Center Hospital, Albany Medical College, Saratoga Hospital, Glens Falls Hospital, Columbia Memorial Hospital, Columbia Memorial Regional, Upstate Dermatology
 Bobbi Schuessler

✉ Email Address

Sullivan County, Dutchess County ZIP Codes: 12601, 12602, 12603, 12604, 12501, 12504, 12507, 12514, 12538, 12567, 12572, 12574, 12578, 12580, 12581, 12592  The Institute For Family Health, Premier Medical Group, Hudson Valley Dermatology, Fallsburg Pediatrics, A.S. Gill Medical Services
 Elizabeth (Beth) Hoffman

✉ Email Address

Clinton, Franklin, Essex, Hamilton Counties - Vermont (VT)  Chittenden & Addison Counties Adirondack Medical Center, Alice Hyde Medical Center, Champlain Valley Physicians Hospital, Elizabethtown Hospital, Benardot Pediatrics, St. Regis Mohawk Health Services, University of Vermont (UVM)
 Francesca Brown

✉ Email Address

Fulton, Montgomery and Schoharie Counties
Albany County ZIP Codes: 12203, 12205, 12207, and 12208

St. Mary’s Amsterdam Hospital, Nathan Littauer Hospital, Whitney Young, Adi Pediatrics, Mohawk Valley Orthopedics
 Cheryl Coddington

✉ Email Address

Orange County Garnet Medical Center, Garnet Medical Center Catskill, St Luke's Cornwall Hospital, Aizer Health, Best HealthCare, Zelcare, Vladimir Zelenko, Middletown Medical PC, Garnet Medical Practice, Horizon Medical Group, New Windsor Pediatrics
 Adrienne Helzer

✉ Email Address

Ulster County  Health Alliance Facilities (Kingston, Benedictine & Margaretville Hospitals) Westchester Ellenville Hospital,  Cornerstone Family Healthcare, Northern Medical Group, Medical Associates of the Hudson Valley, Hudson Valley Foot Associates
 Michelle Amirault-Smith

✉ Email Address

Schenectady County and Albany County, ZIP Codes include: 12009, 12023, 12054, 12077, 12084, 12107, 12110, 12143, 12147, 12186, 12193, 12202, 12204, 12206, 12209, 12085, 12158 Ellis Hospital, Community Care Physicians, Hometown Health Centers, Capital Region Orthopaedic Associates,  OrthoNY
 Kelly Paul

✉ Email Address

Saratoga County, Warren County, Washington County, Albany County  ZIP Codes: 12189, 12210, 12211 Hudson Headwaters Health Network, New York Oncology Hematology, Adirondack Pediatrics, Glens Falls Pediatrics, Iron Gate
OPEN

Adrienne Helzer - Putnam County
Bobbi Schuessler -  Dutchess County Zip Codes  12508, 12522, 12524, 12531, 12533, 12540, 12545, 12564, 12569, 12570, 12582, 12590, 12594
Henrique Nogueira - Albany County Zip Code 12202
Kelly Paul - The State of Massachusetts 
Nuvance Health (Vassar Brothers, Putnam, Northern Dutchess & Sharon Hospitals - Nuvance Medical Practice, The Children's Medical Group, H&L Rojas, Gergely Pediatrics, Somers Orthopedics, Dept. of Neurosurgery, Shriner's Hospital MA
Buffalo Region
The Buffalo region includes the following counties: Alleghany,Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming

Name Coverage Area Hospitals
 Dianna Kulik

✉ Email Address




Catholic Health System Facilities:  Kenmore Mercy Hospital, Lockport Memorial Hospital, Mercy Hospital of Buffalo, Sisters of Charity Hospital, Sisters of Charity Hospital St. Joseph Campus, Mount St. Mary's Hospital; CHS Primary Care Centers:  KenTon Family Care, Trinity Medical Primary Care, Sisters of Charity Hospital and Catholic IPA (CIPA/CMP)
 Jamie Perry

✉ Email Address



Erie County Zip Codes: 14003, 14021, 14034, 14057, 14068, 14111, 14145, 14201, 14213, 14221, 14228

Genesee County Zip Codes: 14005, 14020, 14036, 14054, 14058, 14125, 14143, 14416, 14422, 14482, 14525

Orleans County Zip Codes: 14011, 14013, 14098, 14103, 14411, 14470, 14476, 14477, 14479, 14571

Wyoming County Zip Codes: 14009, 14040, 14056, 14125, 14145, 14429, 14452, 14530, 14550, 14557, 14569, 14591
Absolut Care of Aurora Park, United Memorial Medical Center, Wyoming County Community Hospital, Wyoming County Family Medicine, Medina Memorial Hospital, Windsong Radiology, and Medical Health Associates of WNY and Horizon Health
Bobbie Binner

✉ Email Address

Erie and Niagara County, ZIP codes: 14012, 14028, 14095, 14126, 14132, 14144, 14172,14174, 14203, 14206, 14210, 14216, 14222, 14301, 14302, 14303, 14304, and 14305
CINQ IPA, Buffalo Medical Group, Summit Pediatrics, Community Health Center of Niagara, Gateway Longview (New Directions, New View Alliance)
 Elisa Painter

✉ Email Address

Allegany and Cattaraugus County, New York McKean, Potter and Warren County, Pennsylvania Providers, NY ZIP Codes:  14030, 14042, 14070, 14129, 14138, 14141, 14173, 14706, 14731, 14737, 14760, 14772, 14779,  14715, 14727, 14735, 14744, 14802, 14803, 14806, 14313, 14822, 14895    PA ZIP Codes: 16365, 16701, 16731, 16735,  16740, 16748, 16749
Kaleida Health Groups:  Buffalo General Hospital, Degraf Hospital, John R Oishei Women’s and Childrens Hospital, Millard Filmore Suburban Hospital, Visiting Nursing Associates of WNY,  General Physicians, and Kaleida Professional

Upper Allegany Health System:  Olean General Hospital, Bradford Regional Medical Center, Brooks-TLC Hospital , TLC Health Network, and Foothills Medical Group

Bertrand Chaffee Hospital, Cuba Memorial Hospital, Southern Tier Community Health Center Network, Health System Physician, Integrated Health Systems, Warren General Hospital
 Jill Mulvaugh-Waldmiller

✉ Email Address


Erie County Zip Codes: 14031, 14051, 14220, 14223, 14240, 14267, 14032, 14043, 14052, 14059, 14086, 14150, 14169, 14209, 14214, 14217, 14218, 14224, 14075, 14080, 14102, 14134, and 14202

                                                           
Allentown Pediatrics, Lancaster Pediatrics, Community Health Center of Buffalo, WNY Blood Care, Bestself Behavioral Health, and Frank R Laurri, MD & Associates PC


     

Tori DeVealt
✉ Email Address


Erie County,  ZIP Codes: 14085, 14127, 14204, 14207, 14208, 14211, 14212, 14215, 14219, 14225, 14226, 14227, 14263                                                                                                                 

Elmwood Health Center, Maplegates Anesthesiologists, Neighborhood Health Center, WNY Medical PC, Jericho Road, University at Buffalo groups:  UB Surgeons, UB Urology, UB Family Med, UB Internal Med, UB Pediatrics, UB Ortho, UB Neurosurgery, UB Pathologists, UB Otolaryngology, UB Oral & Maxillofacial Surgery, Neurological, Roswell Park                                                                                               
Trudy Decker

✉ Email Address

PA Providers, Niagara, Chautauqua and Erie County, ZIP Codes: 14679, 14701, 14702,14718, 14723, 14750, 14781, 14787,16428, 16438, 16508, 16544,14006, 14047, 16345, 16365, 14048, 14062, 14757, 14063, 14081, 14136, 14775, 14108, 14105, 14008, 14067, 14092, 14769, 14710, 14712  Jamestown Pediatrics, Family Health Medical,  Great Lakes Physician Practice, The Chautauqua Center, Dr. Mulawka , Westfield Hospital, Alleghany Health Network and OB/GYN of Western NY, Shriners Hospital, Saint Vincent Hospital, UPMC at Chautauqua WCA, UPMC Hamot, All Other UPMC Facilities, UPMC at Chautauqua WCA, UPMC Hamot, All Other UPMC Facilities                                                                                                                
Rochester Region
The Rochester region includes the following counties: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Yates

Name Coverage Area Hospitals
Dianna Kulik

✉ Email Address


Rochester Regional Health (Newark Wayne Community Hospital, Clifton Springs Hospital, United Memorial Medical Center, The Unity Hospital of Rochester, Rochester General Hospital, Western New York Medical Practice PC) 

Guthrie Healthcare System (Guthrie Corning Hospital, Guthrie Cortland Medical Center,  Guthrie Robert Packer Hospital, Towanda Campus, Guthrie Troy Community Hospital), Our Lady of Lourdes Hospital
Theresa Harpole

✉ Email Address

Monroe County, ZIP Codes: 14428, 14467, 14514, 14586, 14618, 14619, 14620, 14623, 14624, 14627, 14642
U of R (Strong Memorial, Highland Hospital)

Guthrie Healthcare System (Guthrie Corning Hospital, Guthrie Cortland Medical Center,  Guthrie Robert Packer Hospital, Towanda Campus, Guthrie Troy Community Hospital), Our Lady of Lourdes Hospital
 Cody Spade

✉ Email Address

Chemung County, ZIP Codes: 14814, 14845, 14871, 14901, 14903, 14904, 14905

Monroe County, ZIP Codes: 14420, 14464, 14468, 14559, 14580, 14604, 14605, 14606, 14607, 14608, 14611, 14612, 14613, 14614, 14615, 14616, 14626 
U of R (Noyes Memorial Hospital, St. James Hospital, FF Thompson, Jones Memorial, U of R (Geneva General Hospital, Soldiers & Sailors Hospital)

Arnot Ogden Medical Center, Ira Davenport Memorial Center, St. Joseph's Hospital, Schuyler Hospital,  Summit Behavioral Health
Covering:

Cody Spade ✉ Email Address

Melissa Cirasuolo ✉ Email Address

Theresa Harpole ✉ Email Address

Cody Spade: 

Ontario County, ZIP Codes: 14424, 14425, 14432, 14456, 14463, 14471, 14512, 14548, 14556, 14561, 14564

Schuyler County, ZIP Codes: 14865, 14869, 14891

Seneca County, ZIP Codes: 13148, 13165, 1452, 14847

Melissa Cirasuolo:

Livingston County, ZIP Codes: 14414, 14423, 14437, 14454, 14480, 14485, 14487, 14510, 14517 

Wayne County, ZIP Codes: 14433, 14489, 14502, 14505, 14513, 14519, 14551, 14589, 14590

Theresa Harpole:

Steuben County, ZIP Codes: 14572, 14801, 14810, 14826, 14830, 14843, 14870, 14873, 14879, 14898

Yates County, ZIP Codes: 14418, 14527, 14544, 14837
                     
 Melissa Cirasuolo

✉ Email Address

Monroe County, ZIP Codes: 14445, 14450, 14472, 14506, 14526, 14534, 14609, 14610, 14617, 14621, 14622, 14625 Rochester Regional Health (Newark Wayne Community Hospital, Clifton Springs Hospital, United Memorial Medical Center, The Unity Hospital of Rochester, Rochester General Hospital, Western New York Medical Practice PC)
Syracuse Region
The Syracuse region includes the following counties: Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, St Lawrence, Tioga, Tompkins

Name Coverage Area Hospitals
 Rhonda Buschor

✉ Email Address

Delaware County, Madison County and Otsego County
 Bassett (Mary Imogene Bassett Hospital, AO Fox, Little Falls), Community Memorial Hospital and Family Health Care Centers, Oneida Health Care Center & Physicians, Margaretville Hospital, Paul Llobet, MD
 Athena Perez

✉ Email Address

Broome County, ZIP Codes: 13737, 13748, 13754, 13761, 13790, 13795, 13826, 13851, 13865, 13902, 13903, 13904, 13905,13744, 13746, 13760, 13777, 13787,13794, 13797, 13802, 13813, 13833, 13850, 13862, 13901

Chenango County, ZIP Codes: 13040, 13124, 13129, 13136, 13155, 13460, 13464, 13730, 13733, 13758, 13778, 13780, 13801, 13814, 13815, 13830, 13832, 13841, 13844

Tioga County, ZIP Codes: 13732, 13734, 13743, 13811, 13812, 13827, 13840, 13845
United Health Services (UHS), Endwell Family Physicians, Broome Oncology, Broome County Health Department, Tioga County Mental Health Clinic
 Jennifer Swift

✉ Email Address

Onondaga County, ZIP Codes: 13029, 13057, 13066,  13104, 13205, 13206, 13207, 13215, 13219, 13224 and

Cayuga County: ONLY Auburn Community Hospital and Auburn Memorial Medical Services 
Crouse Hospital, Crouse Medical PC., Auburn Community Hospital, Auburn Memorial Medical Services, Buckley Road Pediatrics
 Carol Montgomery

✉ Email Address

Herkimer County, ZIP Codes: 13324, 13329, 13331, 13339, 13340, 13350, 13357, 13361, 13365, 13367, 13406, 13407, 13416, 13420, 13439, 13454, 13472, 13475

Oneida County, ZIP Codes: 13054, 13304, 13309, 13316, 13319, 13403, 13424, 13440, 13441, 13442, 13449, 13476, 13478, 13490, 13492, 13502   13322, 13323, 13413, 13417, 13425, 13456, 13480, 13501, 13503, 13504, 13054, 13304, 13309, 13316, 13319, 13403, 13424, 13440, 13441, 13442, 13449, 13476, 13478, 13490, 13492, 13502  

Rome Memorial Hospital, Rome Medical Group,  Oneida County Health Department, Mohawk Valley Health System (Faxton St Lukes Hospital & St. Elizabeth Medical Center), Rochester Primary Care Network,  Slocum Dickson Medical Group, Herkimer FMPs, MD, Herkimer County Department of Health,  Neighborhood Center, CNY Family NP, Upstate Family Health



 Justina Davenport

✉ Email Address

Jefferson County, ZIP Codes: 13601, 13602, 13603, 13605, 13606, 13607, 13608, 13611, 13612, 13615, 13616, 13618, 13619, 13622, 13624, 13626, 13628, 13632, 13634, 13636, 13637, 13638, 13640, 13641, 13643, 13650, 13651, 13656, 13657, 13659, 13661, 13665, 13671, 13673, 13674, 13675, 13679, 13682, 13685, 13691, 13692, 13693

Lewis County, ZIP Codes: 13305, 13312, 13325, 13327, 13343, 13345, 13368, 13404, 13433, 13473, 13489, 13620, 13627

St. Lawrence County, ZIP Codes:  13669, 13664, 13642, 13690, 13676, 13630, 13625, 13635, 13646
Samaritan Medical Center, Samaritan Physicians, Samaritan Health Centers, River Hospital, Carthage Hospital, Jefferson Physician Organization (JPO), Professional Practice Mgmt, Regional Medical Mgt., Lewis Hospital, Lewis Health Centers, Lowville Medical


Clifton Fine Hospital, Ogdensburg Medical Group, Claxton Hepburn Medical Center


 Tammy Kunai

✉ Email Address

Onondaga County Zip Codes: 13027, 13030, 13088, 13090, 13112, 13164, 13201, 13202, 13212, 13217, 13218, 13220 
Crouse Hospital, Crouse Medical Practice, Buckley Road Pediatrics
 Jaime Schweers
✉ Email Address
Onondaga County, ZIP Codes: 13031, 13039, 13041, 13060, 13078, 13080, 13108, 13116, 13152, 13159, 13203, 13204, 13208, 13209, 13210, 13211, 13214



University Hospital, UMAS/MedBest, Compassionate Family Medicine, Upstate Community Medical, Hematology Oncology of CNY, Associated Medical Professionals (AMP), Hematology Oncology, CNY Infusion, Syracuse Community Health Center 
 Kellie Marcellus

✉ Email Address

Oswego County, ZIP Codes: 13028, 13036, 13044, 13069, 13074, 13076, 13083, 13093, 13103, 13107, 13111, 13114, 13115, 13121, 13126, 13131, 13132, 13142, 13144, 13145, 13167, 13302, 13426, 13437 

St. Lawrence County ZIP Codes: 13613, 13617, 13654, 13658, 13660, 13662, 13667, 13668, 13676, 13694
Canton Potsdam Hospital and Physicians, Canton Family Physicians, Governeuar Hospital, St. Lawrence Community Services, Connextcare, Oswego Hospital, Port City Emergency Physicians, Physician Care, Riverview Pediatrics
 OPEN - 
Denise Sickles (Covering)
✉ Email Address
Cayuga County - except Auburn Community Hospital and Auburn Memorial Medical Services                             

Cortland County, ZIP Codes: 13045, 13056, 13087, 13101, 13158, 13738, 13784, 13863

Tompkins County, ZIP Codes: 13053, 13062, 13068, 13073, 13102, 13736, 13864, 14817, 14850, 14851, 14852, 14853, 14854, 14867, 14881, 14882, 14883, 14886 
Rhonda Buschor - Family Health Network (FHN), Cayuga Medical Center                                                     
Denise Sickles -  East Hill Family Medical,  All ECPO Providers, Cortland Regional Hospital, Asthma and Allergy Associates, Northeast Pediatrics and Adolescents, Buttermilk Falls Peds, Dryden Family Medicine, Cayuga Area Plan,  Cortland Surgical  Center
New York City Region
The New York City region includes the following counties: Bronx, Kings,Manhattan, Nassau, Queens, Richmond, Rockland, Suffolk, Westchester

Name Coverage Area Hospitals
 Janette Perez (Covering)

✉ Email Address

Bronx County ZIP codes:  10451, 10452, 10453, 10454, 10455, 10456, 10457, 10458, 10459, 10460, 10463, 10467, 10468, 10470, 10471
Assigned Accounts: St. Barnabas Hospital, 
MedAlliance Medical Health Services, Morris Heights Health Center, Urban Health Plan
 Ariana Jimenez

✉ Email Address

Nassau County, ZIP Codes: 11001, 11020, 11021, 11023, 11024, 11030, 11040, 11042, 11050, 11501, 11507, 11514, 11530, 11542, 11545, 11548, 11560, 11568, 11576, 11577, 11579, 11590, 11596, 11714, 11732, 11735, 11753, 11771, 11791, 11797, 11801, 11803
Northwell Health System
 Nina Kavesteen

✉ Email Address

Nassau County ZIP Codes:11003, 11010, 11096, 11509, 11510, 11516, 11518, 11520, 11550, 11552, 11553, 11554, 11555, 11557, 11558, 11559, 11563, 11565, 11566, 11570, 11572, 11575, 11580, 11581, 11598, 11709, 11710, 11756, 11758, 11762, 11783, 11793

Bronx County ZIP codes:10461, 10462, 10464, 10465, 10466, 10469, 10472, 10473, 10474, 10475

Nassau University Medical Center

Assigned Accounts: PM Pediatrics, Beacon IPA

Bronx County Assigned Accounts: Calvary Hospital, 
Essen Medical Associates, Acacia Network

 Mary Kay McHale

✉ Email Address

Queens County ZIP Codes: 11004, 11365, 11366, 11367, 11369, 11370, 11371, 11372, 11373, 11411, 11412, 11413, 11414, 11416, 11417, 11418, 11419, 11420, 11421, 11422, 11423, 11426, 11427, 11428, 11429, 11430, 11432, 11433, 11434, 11435, 11436, 11691, 11692, 11693, 11694, 11697
Medisys Health System, Jamaica Hospital, Flushing Hospital, Hillside Polymedic, Joseph P. Addabbo
 Irina Fetisova

✉ Email Address

Queens County ZIP Codes: 11101, 11102, 11103, 11104, 11105, 11106, 11354, 11355, 11356, 11357, 11358, 11360, 11361, 11362, 11363, 11364, 11368, 11374, 11375, 11377, 11378, 11379, 11385
St. John's Episcopal Hospital, AMB Medical
 Betsaida Lorenzo

✉ Email Address

All ZIP Codes in Rockland County  Good Samaritan Hospital/Bon Secours, Community Medical and Dental Care, Helen Hayes Hospital, 
Refuah   
 Matonya Tyson

✉ Email Address

Suffolk County, ZIP Codes: 11720, 11721,  11724, 11725,11729;11731, 11733, 11738, 11740, 11741, 11742, 11743, 11746, 11747, 11754, 11757, 11763, 11764, 11766, 11768, 11769, 11776, 11777, 11778, 11780, 11782, 11784, 11786, 11787, 11788, 11790, 11794, 11901, 11930, 11931, 11933, 11934, 11935, 11937, 11939, 11940, 11941, 11942, 11944, 11946, 11948, 11949, 11950, 11951, 11952, 11953, 11954
Assigned Accounts: Brentwood Pediatrics,  Better Living Now, Stony Brook University Hospital, Eastern Long Island Hospital, and Physicians, Allied Physicians Group

 Harold Washington

✉ Email Address

Suffolk County, ZIP Codes:  11701, 11702, 11703, 11704, 11705, 11706, 11707, 11708, 11709, 11713, 11715, 11716, 11717, 11718, 11722, 11727, 11750, 11751, 11752, 11755, 11767, 11772, 11779, 11789, 11792, 11795, 11796, 11798, 11955, 11957, 11958, 11959, 11961, 11962, 11963, 11964, 11965, 11967, 11968, 11970, 11971, 11975, 11976, 11977, 11978, 11980
Assigned Accounts:  Good Samaritan (CHS),  Catholic Health Services of LI (CHS),  St Catherine of Siena (CHS), St Charles (CHS), North Shore Hematology & Oncology  New York Pain Management; Brookhaven Memorial and Physicians (LIHN)     
 Janette Perez (Covering)

✉ Email Address

Westchester County ZIP Codes: 10543, 10550, 10552, 10553, 10583, 10601, 10603, 10604, 10605, 10606, 10607, 10701, 10703, 10704, 10705, 10707, 10708, 10709, 10710, 10801, 10803, 10804, 10805
White Plains Hospital Medical Center, Montefiore Medical Center and Affiliates, Boston Children's Health Physicians, Mt Vernon Neighborhood, St. Joseph's Medical Center                                        

 Danielle Parrish

✉ Email Address

Westchester County ZIP Codes:  10501, 10502, 10503, 10504, 10505, 10506, 10507, 10510, 10511, 10514, 10517, 10518, 10519, 10520, 10522, 10523, 10526, 10527, 10528, 10530, 10532, 10533, 10535, 10536, 10538, 10545, 10546, 10547, 10548, 10549, 10560, 10562, 10566, 10567, 10570, 10573, 10576, 10577, 10578, 10580, 10588, 10589, 10590, 10591, 10594, 10595, 10596, 10597, 10598, 10706, 10707

Blythedale Children's Hospital, Westchester Medical Center, St. John's Riverside Hospital, Forme Medical Center, Doctors United, Open Door, ENT & Allergy Associates LLP

 
 Betsaida Lorenzo (Covering)

✉ Email Address

Manhattan/NYC ZIP Codes: 10003, 10009, 10010, 10016, 10017, 10021, 10022, 10028, 10031, 10032, 10033, 10035, 10044, 10065, 10075, 10128
Maimonides Medical Center, City Block, New York Network Management, BronxCare Hospital
 Juanita Webb

✉ Email Address

Manhattan/NYC, ZIP Codes: 10001, 10018, 10019, 10036, 10107, 10123, 10040
AdvantageCare Physicians, PC, William F. Ryan CHC, Ryan Chelsea Clinton CHC, Ryan Nena CHC, Kindred Hospital, H&H Hospitals
 Kin San Ng

✉ Email Address

Manhattan/NYC, ZIP Codes: 10004, 10005, 10006, 10007, 10011, 10012, 10014, 10038, 10048, 10279, 10280, 10282, 10037, 10039
Memorial Sloan Kettering Cancer Center Memorial Hospital For Cancer & Allied Diseases, Hospital For Special Surgery, 

 Bronx United IPA, Icahn School of Medicine, Mt Sinai  
 Angie Tynan

✉ Email Address

Manhattan/NYC, ZIP Codes: 10020, 10023, 10069, 10024, 10025, 10026 10027, 10029, 10030 Mount Sinai Hospital and Mount Sinai Health System,  Settlement Health, Beth Israel Medical Center - Mt Sinai, 
St. Luke's Roosevelt Hospital - Mt Sinai, New York Eye and Ear Infirmary - Mt Sinai, South Nassau Community Hospital - Mt Sinai, Community Health Network (CHN), Continuum IPA Level, University Medical Practice Associates (UMPA), Visiting Nurse Service of NY
 Briana DeCicco

✉ Email Address

Brooklyn/Kings County, ZIP Codes:  11203, 11207, 11208, 11212, 11214, 11209, 11228, 11202
ICL, Brownsville Medical Center, NY Community Hospital,  CityMD  Kings County Medical Center, Coney  Island Hospital, Brooklyn Hospital, SUNY Medical Center
 Ronald Healey

✉ Email Address

Brooklyn/Kings County, ZIP Codes:  11211, 11213, 11215, 11216, 11217, 11221, 11225,11231, 11232, 11233, 11238, 11201, 11205, 11206, 11211, 11217, 11222, 11227, 11231, 11243, 11248, 11237, 11249 One Brooklyn Health (OBH), Brookdale Hospital, Interfaith Medical Center, Kingsbrook Jewish Medical Center
Assigned Accounts: Planned Parenthood, ODA , Housing Works
 Marcelle Charlot

✉ Email Address

Queens County, ZIP Codes: CAIPA Providers in 11354,  11355                                           

Brooklyn/Kings County, ZIP Codes:  11204, 11219, 11223, 11224, 11229, 11230, 11232, 11235
MMC Groups

 Yunmei (May) Wan

✉ Email Address

Manhattan/NYC, ZIP Codes:  10013, 10002                        Brooklyn/Kings County, ZIP Code:  11220
CAIPA, Charles B. Wang CHC, Chinatown True Care Medical PLLC, dba Rendr Care, Evergreen Medical Clinic PC
 Adrienne Bowens

✉ Email Address

All ZIP Codes in Richmond County   Richmond University Medical Center, NYU Health System
 Shadene Pinnock

✉ Email Address

Brooklyn/Kings County, ZIP Codes: 11226, 11210, 11218, 11234, 11236, 11239 NYP Health System: NY Presbyterian Hospital, Columbia University Medical Center, NY Downtown Hospital, Weill Cornell Medical Center, NY Hospital of Queens, Gracie Square Hospital, Weill Cornell PHO, Columbia DOCs, The Silvercrest Center for Nursing and Rehab

Behavioral Health Provider Engagement Account Managers
Name Coverage Area
 Elliot Su

✉ Email Address

Queens, Nassau, Suffolk, Richmond (Staten Island), New York (Manhattan)
 Diana Rosario

✉ Email Address

Kings, Bronx, Rockland, Westchester
Taurresha Livingston

✉ Email Address

Buffalo and Rochester Regions 
 Sandi Berry

✉ Email Address

Syracuse and Albany Regions 

 

 

Can't Find Your Designated Provider Relations Specialist?

If you are unable to locate your designated specialist, please email your inquiry to Contact_PR@fideliscare.org and a Provider Relations team member will contact you.

If you have an immediate need or are a non-participating provider, please contact our Call Center at 1-888-FIDELIS (TTY: 711).

✉ Contact Provider Relations

This email address is intended only for providers and their staff.  If you are a Fidelis Care member, a broker, a job seeker, or are looking for information on becoming a Fidelis Care member, please visit our Contact Us page.

Contact-Fidelis-Care-Provider-Relations-Team-for-Inquiries-NY-Health-Insurance

 

Join Our Network

Apply to our provider network and become a part of the Fidelis Care mission. 

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.