National Pharmacy Week: Dedication, Compassion, and Expertise
10/15/2025
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Posted by Andrea Papia, PharmD, Fidelis Care Senior Manager, Clinical Pharmacy Services
in
In The Community
National Pharmacy Week is a time to recognize the vital role pharmacists play in healthcare. We are educators, advocates, and problem-solvers. We are part of the care team, and we are committed to improving members’ lives.
As we celebrate the week, I’m proud to reflect on my journey as a pharmacist and the incredible work being done by the Fidelis Care pharmacy team to support our members.
My career at Fidelis Care has been a dynamic and rewarding path. I began as a pharmacist on our HealthierLife Health and Recovery Plan (HARP) team, where I gained firsthand experience supporting members with complex behavioral health needs. From there, I transitioned into Utilization Management, where I had the opportunity to grow as a people leader, an experience that deepened my appreciation for team collaboration and the importance of mentorship. Today, I serve as the Senior Manager of Clinical Pharmacy Services for the Medicare Pharmacy team, with a primary focus on quality.
Providing high-quality care has always been at the heart of my work. Whether it’s reviewing medication regimens, collaborating with providers, or advocating for member needs, our goal is simple: ensure every individual receives the care and support they deserve. My team works tirelessly with providers and members to close gaps in care, promote medication adherence, improve outcomes, and make sure no one falls through the cracks.
I’m incredibly proud of the pharmacy team at Fidelis Care. Every interaction with members is guided by empathy, respect, and a genuine desire to help. We understand that behind every prescription is a person with unique needs, and we take that responsibility seriously.
Our pharmacists’ dedication, compassion, and clinical expertise make a real difference in the lives of our members every day. We also benefit from strong partnerships across the organization, with colleagues from various disciplines working together to deliver integrated, person-centered care.
To my fellow pharmacists, thank you for your unwavering commitment to our profession and those we serve.