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LATEST NEWS


11/19/2025 • Posted by Provider Relations
Access to quality care is important to eliminate health disparities and increase the quality and years of healthy life for all New Yorkers. The NYSDOH requires that certain Access and Availability Standards be met by PCPs, OB/GYNs, specialists, and behavioral health providers where applicable.
11/19/2025 • Posted by Provider Relations
Fidelis Care has been made aware of an issue affecting providers who are unable to obtain authorizations through the Evolent/RadMD portal due to their NPI or TIN not appearing in the system.
11/13/2025 • Posted by Provider Relations
Fidelis Care would like to inform our providers of plan changes that will be effective January 1, 2026.
11/6/2025 • Posted by Provider Relations
Fidelis Care is postponing the new Group and Family Therapy authorization requirements.
11/5/2025 • Posted by Provider Relations
Fidelis Care would like to remind providers of New York State Medicaid reimbursement policy for x-ray examinations performed during the same visit.
11/4/2025 • Posted by Provider Relations
Fidelis Care is committed to supporting continued access to telehealth services.
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Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

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Utilization Management (UM)

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