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LATEST NEWS


12/11/2025 • Posted by Provider Relations
Annual cultural competency training for participating providers is required by the New York State Department of Health.
12/10/2025 • Posted by Provider Relations
The following sections of the Fidelis Care authorization grids have been updated effective January 1, 2026.
12/8/2025 • Posted by Provider Relations
Access to quality care is essential to reducing health disparities and improving the quality and length of life for all New Yorkers.
12/2/2025 • Posted by Provider Relations
The Clinical Laboratory Improvement Amendments of 1988 is federal legislation with the objective of ensuring quality laboratory testing. It applies to any facility or individual Provider that performs laboratory services and wants to receive payments under Medicare and Medicaid programs.
11/26/2025 • Posted by Provider Relations
The following sections of the Fidelis Care authorization grids have been updated effective January 1, 2026.
11/20/2025 • Posted by Provider Relations
Fidelis Care will host two Provider Office Hours in December 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
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Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.