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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Arab American Heritage Month: Building Bridges
3/30/2026 • Posted by Hicham Zehaf, Fidelis Care Health Benefit Representative in Diversity, Equity and Inclusion

Arab-Heritage-Month

Each April, Arab American Heritage Month is a meaningful time for me to reflect on my roots in Morocco, my journey, and the values that shape both my personal and professional life. As someone with proud Arab roots, I carry with me a deep appreciation for family, resilience, hospitality, and hard work. These values guide me every day.

Growing up connected to my Arab heritage taught me the importance of community. In our culture, relationships matter. We check on one another, we support one another, and we show up when it counts. That sense of responsibility toward others has had a strong influence on how I approach my work today.

Working in healthcare has given me the opportunity to serve individuals and families from many different backgrounds. I have seen firsthand the importance of cultural understanding. For many people, navigating healthcare systems can feel overwhelming, especially when there are language barriers or unfamiliar processes involved. Having diverse voices within organizations helps build trust, improve communication, and create a more welcoming experience for everyone.

Being an Arab American in the workplace also means representing a culture that is rich in history, tradition, and contributions. Arab Americans have made meaningful impacts across healthcare, business, science, education, and public service. I am proud to be part of a community that values education, perseverance, and service.

At the same time, I believe heritage is not only about where we come from, but also about how we contribute. My background motivates me to work with integrity, empathy, and dedication. It reminds me to listen carefully, treat people with respect, and approach challenges with patience and determination.

Arab American Heritage Month is not just a celebration of culture; it is a reminder of the strength that diversity brings to our workplaces and communities. When we embrace different perspectives and experiences, we become stronger, more innovative, and more compassionate.

I am grateful to be part of an organization like Fidelis Care that recognizes and celebrates diversity. It creates space for individuals like me to bring our whole selves to work; our stories, our values, and our aspirations.

This month, I celebrate my heritage with pride and appreciation, and I remain committed to contributing positively to the community I serve every day.


Arab-Heritage-Month
Hicham Zehaf, Fidelis Care Health Benefit Representative

Fidelis Care Health Benefit Representative Hicham Zehaf helps individuals and families navigate and access healthcare coverage. With over 12 years of experience, he has built a strong reputation for guiding community members through the health insurance process and has consistently been recognized for his dedication. Originally from Morocco, Hicham values community, service, and hospitality, and has participated in numerous Arab cultural events and community initiatives in New York.