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Member Resources

Click a plan below to view reference documents. If you’re a member, log in to the Member Portal to view your contract and benefits.

Find a Doctor

Search for a professional, medical service, or facility in the Fidelis Care Network.

Find a Doctor

Search for a professional, medical service, or facility in the Fidelis Care Network.

New Members

If you recently enrolled in Child Health Plus, the Essential Plan, or a Metal-Level Product, please select the button below to make your first payment. Have your NY State of Health Confirmation ID ready.

24/7 Telemedicine

Talk to a doctor or therapist whenever you need, wherever you need, at no cost to you.

 

Questions?

Call Us Toll Free

Our Ambetter from Fidelis Care Representatives can answer your questions and assist you by phone. Call 1-800-FIDELIS (1-888-343-3547; TTY: 711).