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The Fidelis Care Blog


7/30/2025 • Posted by Stacie France, Coordinator of Health Access Services - OPTIONS Program – Oswego County Opportunities, Inc. • in Women's Health
Each year, National Breastfeeding Month in August offers a chance to celebrate the strength, resilience, and nurturing power of mothers, and to recognize the community efforts that make breastfeeding success possible. At Oswego County Opportunities, Inc. (OCO), we know that breastfeeding is about more than milk, it’s about connection, healing, and the foundation of lifelong health.
7/28/2025 • Posted by Jermel J. Hawkins, Jr., MD, MPH, Fidelis Care Sr. Medical Director • in Children's Health, Health and Wellness, Immunizations, Women's Health
August is National Immunization Awareness Month. It’s a time to highlight the importance of vaccines for people of all ages. Vaccines are a safe and effective way to protect yourself, your loved ones, and your community from serious diseases. Staying up to date with recommended immunizations helps prevent the spread of illness and keeps everyone healthier. Talk to your primary care provider (PCP) about which vaccines are right for you and your family.
7/7/2025 • Posted by The Center for Comprehensive Health Practice (CCHP) • in Children's Health, Health and Wellness, Health-Related Social Needs, Mental Health
Each July, National Minority Mental Health Awareness Month calls on us to recognize the disproportionate impact of mental illness on racial and ethnic minority communities—and to recommit to breaking down the systemic barriers that stand in the way of healing.
6/23/2025 • Posted by Fidelis Care • in Children's Health, Health and Wellness
As we spend time outside this summer, Fidelis Care is sharing ways to help enjoy pest-free outdoor living. 1. Use insect repellent. Ticks and mosquitoes carry diseases and can cause serious health risks. Apply insect repellent to your skin and clothing to lower your risk. 2. Remove or avoid standing water. Mosquitoes lay eggs in standing water. Lower your chances of being bitten by removing standing water (birdbaths, ponds, and planters) from your backyard.
6/12/2025 • Posted by Fidelis Care • in Children's Health, Health and Wellness
Did you know that heat is the leading weather-related killer in the United States? Most heat-related deaths are preventable. This summer, Fidelis Care is sharing ways to stay safe and healthy in the heat and sun.
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3/3/2026 • Posted by Provider Relations
Fidelis Care is committed to ensuring accurate claims processing and compliance with state and federal requirements. Providers who identify an overpayment may self‑disclose and refund the amount owed by submitting a refund check along with the required documentation.
2/27/2026 • Posted by Fidelis Care
March is Women’s History Month, a time to celebrate women who have made a big difference in our world. In healthcare, many women have broken barriers and helped improve the way we care for people. Their hard work and ideas changed medicine and saved lives.   Florence Nightingale is known as the founder of modern nursing. During the Crimean War, she worked to make hospitals cleaner and safer. Her efforts lowered death rates and showed how important hygiene is in healthcare. Later, she started a nursing school and set standards that nurses still follow today.   Elizabeth Blackwell was the first woman in the
2/27/2026 • Posted by Provider Relations
As part of our ongoing work to improve the prior authorization (PA) process for both providers and members, Fidelis Care wants to share some important updates to our PA requirements for Medicaid, Ambetter From Fidelis Care and Medicare lines of business.
2/26/2026 • Posted by Fidelis Care
March is Social Work Month, a time to recognize the dedication, compassion, and expertise of social workers who make a difference in the lives of individuals, families, and communities. At Fidelis Care, our social workers play a vital role in supporting members through life’s challenges, connecting them to resources, and advocating for their well-being. To celebrate their impact, we sat down with five of our incredible social workers to learn more about their experiences, what inspires them, and how they approach this important work every day.   What inspired you to enter social work as a career?   Maura Conway, Senior Care Manager: My
2/26/2026 • Posted by Samora Coles, Founder and Executive Director, The Alex House Project
The Alex House Project would like to take a moment to highlight the impact of our partnership with Fidelis Care during Black History Month, and the visible results of this partnership in the lives of the low-income young parents we serve. Most of our population at TAHP are young Black mothers who come from some of the most underserved demographics in New York City, and who find themselves facing a host of unknowns as they begin their parenting journey. Partnering with Fidelis Care has enabled TAHP to further our reach in this community and assist them in ways that will shape the
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