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The Fidelis Care Blog


8/1/2025 • Posted by Dr. Nicole Belanger-Reynolds, Medical Director • in Caregiver Support, Children's Health, Health and Wellness
August is “Kids Eat Right Month.” It’s a time to encourage children to build healthy habits that can last a lifetime. With the school year approaching and routines shifting, it’s the perfect moment to pause and take a closer look at what our kids are eating—and how we can better support them. Healthy eating isn’t about strict rules or “perfect” meals. It’s about creating a balanced approach to food that fuels our children’s bodies and minds - one meal (and one snack!) at a time.
8/1/2025 • Posted by Fidelis Care
Each August, we celebrate National Health Center Week to recognize the people and places that help keep our communities healthy. Health centers are more than just clinics, they are trusted neighbors that provide comprehensive care to millions of families, regardless of their income or background.
7/30/2025 • Posted by Stacie France, Coordinator of Health Access Services - OPTIONS Program – Oswego County Opportunities, Inc. • in Women's Health
Each year, National Breastfeeding Month in August offers a chance to celebrate the strength, resilience, and nurturing power of mothers, and to recognize the community efforts that make breastfeeding success possible. At Oswego County Opportunities, Inc. (OCO), we know that breastfeeding is about more than milk, it’s about connection, healing, and the foundation of lifelong health.
7/28/2025 • Posted by Jermel J. Hawkins, Jr., MD, MPH, Fidelis Care Sr. Medical Director • in Children's Health, Health and Wellness, Immunizations, Women's Health
August is National Immunization Awareness Month. It’s a time to highlight the importance of vaccines for people of all ages. Vaccines are a safe and effective way to protect yourself, your loved ones, and your community from serious diseases. Staying up to date with recommended immunizations helps prevent the spread of illness and keeps everyone healthier. Talk to your primary care provider (PCP) about which vaccines are right for you and your family.
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4/29/2026 • Posted by Aimee Yu,Fidelis Care Sales and Marketing Supervisor
As someone who immigrated from China to the United States as a teenager, Asian American and Pacific Islander (AAPI) heritage means resilience, adaptability, and the experience of growing up between two cultures. Learning a new language, navigating different expectations, and helping my family adjust shaped my perspective early on and taught me the value of empathy, patience, and hard work. My background has strongly influenced how I approach my work at Fidelis Care. Having seen firsthand the challenges faced by immigrant families, I'm especially mindful of the importance of clear communication, cultural sensitivity, and trust.
4/29/2026 • Posted by Provider Relations
The following section of the Fidelis Care authorization grids has been updated effective June 1, 2026.
4/28/2026 • Posted by Provider Relations
Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.
4/27/2026 • Posted by Dr. Sarah Ryan
Our skin protects us every day. It protects us at work, at play, and when we spend time outdoors. While skin cancer is common, it is often preventable. Skin cancer is easier to treat when found early. Knowing what to look for and how to protect your skin can help keep you healthy. Common Skin Cancer Myths and Facts Myth: Only people with fair skin get skin cancer. Fact: Skin cancer can affect people of all skin tones. It is often found later in people with darker skin,
4/23/2026 • Posted by Provider Relations
Fidelis Care is continuing efforts to ensure compliance with Electronic Visit Verification (EVV) requirements under the 21st Century Cures Act. As part of this work, Fidelis Care has partnered with HHAeXchange (HHAX), a home care management solutions vendor.
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