The Fidelis Care Blog

  We all know it’s important to get a good night’s sleep. We usually notice how important sleep is when we don’t get enough of it. We feel tired, cranky and maybe a little sick. In fact, sleep is key to our well-being. Studies show that good sleep helps: Energy Keeping a healthy weight Heart rate, blood pressure, blood sugar and hormones The ability to fight off sickness and heal from injuries Focus, memory and other brain functions Mental health, like our moods and ability to cope with stress Good sleep isn’t just about how many hours you sleep. It’s also about how

For many years, doctors believed colorectal cancer — cancer of the colon or rectum — mostly affected older adults. That idea is changing fast. In the United States, colon cancer is rising in people under age 50. At the same time, it is going down in people over 50. Why? Because more older adults are getting screened. Doctors can find and remove small growths before they turn into cancer. Why Colon Cancer Is Often Missed in Young People Here’s one of the most important, and frustrating, parts of the problem. When a 70-year-old has belly pain or rectal bleeding, doctors quickly think about cancer.

March is Women’s History Month, a time to celebrate women who have made a big difference in our world. In healthcare, many women have broken barriers and helped improve the way we care for people. Their hard work and ideas changed medicine and saved lives.   Florence Nightingale is known as the founder of modern nursing. During the Crimean War, she worked to make hospitals cleaner and safer. Her efforts lowered death rates and showed how important hygiene is in healthcare. Later, she started a nursing school and set standards that nurses still follow today.   Elizabeth Blackwell was the first woman in the

March is Social Work Month, a time to recognize the dedication, compassion, and expertise of social workers who make a difference in the lives of individuals, families, and communities. At Fidelis Care, our social workers play a vital role in supporting members through life’s challenges, connecting them to resources, and advocating for their well-being. To celebrate their impact, we sat down with five of our incredible social workers to learn more about their experiences, what inspires them, and how they approach this important work every day.   What inspired you to enter social work as a career?   Maura Conway, Senior Care Manager: My

The Alex House Project would like to take a moment to highlight the impact of our partnership with Fidelis Care during Black History Month, and the visible results of this partnership in the lives of the low-income young parents we serve. Most of our population at TAHP are young Black mothers who come from some of the most underserved demographics in New York City, and who find themselves facing a host of unknowns as they begin their parenting journey. Partnering with Fidelis Care has enabled TAHP to further our reach in this community and assist them in ways that will shape the

Learning to swim is one of the most important skills a child can learn. Drowning is among the leading causes of death for children ages 1-4, with most of these incidents occurring in the family’s own pool. Luckily, children can start swim lessons as early as 6-12 months old. We know finding budget-friendly options can be challenging, so we’ve compiled a list of some of the free and discounted swim lesson options around New York State. Check in with your local YMCA or parks department for additional help. Free/Discounted Swim Lesson Resources: City Swim Project, based in Buffalo, offers free swim lessons

Effective August 1, 2026, Fidelis Care will implement a new pre-pay claims review process for certain claims that may involve Third-Party Liability (TPL) or Workers' Compensation coverage. This initiative is designed to help ensure claims are billed to the appropriate payer and processed accurately.

Eating fresh fruits and vegetables is an important part of staying healthy. They provide our bodies helpful nutrients like vitamins, minerals and fiber. You may have seen news reports about an illness called cyclosporiasis. People can get cyclosporiasis after eating food or drinking water that has a tiny germ in it. Sometimes, this can happen with fresh produce. Fresh fruits and vegetables are still healthy choices. You can lower your risk of getting sick by washing, peeling and cooking them. What Are the Symptoms? The most common symptom is watery diarrhea. Other symptoms may include: Loss of appetite Stomach cramps Nausea Vomiting Tiredness Weight

Effective August 17th, 2026, Pre- and Post-Decision Peer-to-Peer (P2P) discussions will no longer result in reconsideration of inpatient and post-acute care authorization determinations. Any reconsideration of an adverse coverage determination will instead be managed exclusively through the formal appeals process.

Fidelis Care would like to remind providers of the importance of using the appropriate submission process when requesting an expedited authorization review.