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The Fidelis Care Blog


2/9/2026 • Posted by Kimberly Ellison, Fidelis Care Sales and Marketing Supervisor • in Diversity, Equity and Inclusion
History is made of fine details that form a much larger picture. These intricate lines and strokes shape who we are. February commemorates the rich Black history that has allowed me to stand in my achievements today. This month reminds me of my mission: to pour into my community.
1/29/2026 • Posted by Fidelis Care • in Diversity, Equity and Inclusion
In 2026, we honor the 100th anniversary of the very first Negro History Week, created in 1926 by historian Dr. Carter G. Woodson. This important week later grew into what we now call Black History Month. Dr. Woodson wanted to make sure that the achievements and stories of Black Americans were recognized, taught, and celebrated across the United States.
1/28/2026 • Posted by Fidelis Care • in Children's Health, Dental Health, Health and Wellness
February is Children’s Dental Health Month. It’s a great time to focus on the importance of good dental care for kids. Strong, healthy teeth help children speak clearly, chew their food, and feel confident when they smile. Building good habits early can prevent problems like cavities, gum disease, and pain.
1/23/2026 • Posted by Fidelis Care • in Health and Wellness, Health-Related Social Needs
Winter weather can be dangerous and hard to predict in New York State. With a little planning, you can help keep yourself, your family, and your home safe all winter long. Dress for the Cold It’s important to dress the right way in cold weather.
1/16/2026 • Posted by Dr. Jermel J. Hawkins, Jr., Fidelis Care Senior Medical Director • in Diversity, Equity and Inclusion, Health-Related Social Needs
Every year on the third Monday in January, we honor Dr. Martin Luther King Jr., a leader who fought for justice and equality for all. His dream wasn’t just about civil rights, it was also about making sure everyone has the same chance to live a healthy life.
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4/3/2026 • Posted by Provider Relations
You asked and we listened! Fidelis Care is pleased to announce that Authorization Determination letters on Fidelis Care’s Provider Portal, will now indicate if the letter is an Initial Adverse Determination (IAD) or a Final Adverse Determination Letter (FAD).
3/31/2026 • Posted by Fidelis Care
If you often have stomach pain, bloating, or trouble going to the bathroom, you are not alone. Many people live with a condition called irritable bowel syndrome, or IBS. IBS affects how food moves through your intestines. It can make your stomach feel uncomfortable or even painful at times. The good news is that IBS is not dangerous, and it does not lead to serious diseases. What does IBS feel like? IBS can feel different for everyone. For many people, it starts with stomach pain or cramping. You might feel bloated, like your stomach is full or tight. Gas is also common. You may
3/30/2026 • Posted by Hicham Zehaf, Fidelis Care Health Benefit Representative
Each April, Arab American Heritage Month is a meaningful time for me to reflect on my roots in Morocco, my journey, and the values that shape both my personal and professional life. As someone with proud Arab roots, I carry with me a deep appreciation for family, resilience, hospitality, and hard work. These values guide me every day. Growing up connected to my Arab heritage taught me the importance of community. In our culture, relationships matter. We check on one another, we support one another, and we show up when it counts. That sense of responsibility toward others has had a
3/30/2026 • Posted by Fidelis Care
With all the increases in technology, it’s easy to forget that healthcare starts with the people who show up every day wanting to make a difference. At Fidelis Care, we are proud to work with caring and conscientious doctors across New York State.
3/27/2026 • Posted by Provider Relations
The following sections of the Fidelis Care authorization grids have been updated effective May 1, 2026.
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