The Fidelis Care Blog

Fidelis Care awarded a maternal health grant to The Birthing Place Foundation in the Bronx, NY in recognition of Maternal Health Awareness Day. The grant will support The Birthing Place Foundation’s ongoing efforts in maternal health – particularly to help underserved, lower-income women and their families.

Substance Use Disorder Treatment Month is a time to recognize the impact of substance use disorders and the importance of accessible, compassionate care. The 2023 National Survey on Drug Use and Health shows that 48.5 million people aged 12 or older in the United States had a substance use disorder. Barriers such as stigma and limited availability of resources often prevent people from seeking help. In observance of Substance Use Disorder Treatment Month, Fidelis Care visited with Crouse Health Addiction Treatment Services (Crouse ATS) Director Monika Taylor. Crouse ATS is a 2024 Fidelis Care behavioral health grant recipient.

Communities around the world celebrate Lunar New Year as a time of renewal, reflection, and togetherness. Lunar New Year is observed by millions across diverse cultures, including Chinese, Korean, Vietnamese, Mongolian, Malaysian, Singaporean, Thai, Filipino, and others. This vibrant holiday marks the beginning of a new lunar calendar cycle and is rich with traditions that emphasize family, prosperity, and good health. Fidelis Care celebrates the rich cultural heritage that shapes this holiday and recognizes its universal themes of wellness and connection.

Every third Monday of January, we celebrate Dr. Martin Luther King Jr. Day to honor a monumental leader who fought for justice and equality. Dr. King strived to make sure everyone, no matter their background, has the same opportunities in life. This included having access to quality healthcare, which he believed was one of the most important ways to achieve fairness.

Winter is in full swing, and the temperatures have been dropping. Here are a few tips for safety at home, on the road, and when you go outside.

Fidelis Care will host three Provider Office Hours in July 2025. During the webinar, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

As we spend time outside this summer, Fidelis Care is sharing ways to help enjoy pest-free outdoor living. 1. Use insect repellent. Ticks and mosquitoes carry diseases and can cause serious health risks. Apply insect repellent to your skin and clothing to lower your risk. 2. Remove or avoid standing water. Mosquitoes lay eggs in standing water. Lower your chances of being bitten by removing standing water (birdbaths, ponds, and planters) from your backyard.

Fidelis Care would like to remind our providers of plan changes for Ambetter From Fidelis Care and Essential Plans in response to a recent NY Senate Bill addressing copayments for PrEP and PEP medications.

Did you know that heat is the leading weather-related killer in the United States? Most heat-related deaths are preventable. This summer, Fidelis Care is sharing ways to stay safe and healthy in the heat and sun.

Fidelis Care would like to remind providers that Urgent and Concurrent Authorization Requests cannot be submitted through the Provider Portal, as this will cause delays in processing.