The Fidelis Care Blog

Substance use disorder (SUD) affects many people. It can happen in any family, workplace, or neighborhood. At Fidelis Care, we believe alcohol or drug addiction is not a personal failure. We also know that people need help, not judgment. Why Prevention Matters Addiction often starts quietly. It can begin with stress, trauma, or mental health problems that aren’t treated. That’s why we focus on stopping addiction before it starts. We look for warning signs early. We help people get care that respects their culture and background. We also build support systems with family, friends, and the community

October is Health Literacy Month. It’s a great time to learn how to understand and use health information. Being health literate means you can find, understand, and use information to make good decisions about your health. It can help you: • Read medication labels • Pick a health plan • Ask your doctor questions

Hispanic Heritage Month is a time of reflection, celebration, and unity. For me, it is deeply personal, a reminder of the strength, resilience, and cultural pride that defines our community. It is also a call to action to honor our heritage not only with words, but through efforts that uplift the health and well-being of Hispanic families across New York and beyond.

What is ovarian cancer? Ovarian cancer is the abnormal growth of cells in the ovary. It can spread throughout the body. It is the deadliest of gynecologic cancers. There are different types of ovarian cancer. The most common type of ovarian cancer is abnormal growth of the cells on the surface of the ovary. It is called epithelial ovarian cancer.

September is National Childhood Obesity Month. it's a time to address obesity rates among children in the U.S. Those rates have doubled since 1980 and have tripled for teens. About 19.7% of children ages 2 to 19 are considered obese.

LONG ISLAND CITY, NY (October 24, 2025) Fidelis Care, a statewide health plan with more than 2.2 million members in New York State and a Centene Corporation company, is proud to announce its partnership with Shatterproof, a national nonprofit organization committed to transforming addiction treatment and eliminating the stigma surrounding substance use disorder (SUD). This collaboration underscores Fidelis Care’s dedication to compassionate care and meaningful community impact.

LONG ISLAND CITY, NY (October 23, 2025) Fidelis Care, a statewide health plan with more than 2.4 million members in New York State and a Centene Corporation company, today announced the launch of its new Here for Your Health (HFYH) campaign, reaffirming its commitment to the health and well-being of every New Yorker. The campaign highlights Fidelis Care’s mission to ensure individuals receive care that is accessible, personalized, and comprehensive at every stage of life. Through strategic partnerships and community-based outreach, HFYH aims to connect New Yorkers with essential health services and resources that support physical, mental, and emotional well-being, while actively working to bridge gaps in care across communities.

Fidelis Care will host three Provider Office Hours in November 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

As we approach the final quarter of the year, we’re entering a critical phase of the Continuity of Care (CoC) program. Our shared goal remains clear: to ensure patients receive timely, high-quality care while closing the most impactful clinical gaps by December 31.

Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.