The Fidelis Care Blog

Fidelis Care’s Pharmacy Services would like to provide a reminder and clarity on how to submit claims for medications billed under the member’s medical benefit, as well as the appropriate Servicing Provider to document when submitting a Pharmacy Prior Authorization request for such medications.

Providers, please remember to review content available in Provider Access Online (Fidelis Care's secure Provider Portal) and the rest of this Provider section of the Fidelis Care website.

You asked and we listened! Fidelis Care is pleased to announce that claim status letters are now available on Provider Access Online, Fidelis Care’s Provider Portal, in the File Download section.

The Department of Health has partnered with Public Partnerships LLC (PPL) as the single Statewide Fiscal Intermediary (SFI) for the Consumer Directed Personal Assistance Program (CDPAP).

National Poison Prevention Week is March 16-22, 2025. The annual observance reminds us to keep children safe from poisons. Kids are curious and like to explore their home. Each year, thousands of kids go to the emergency room after ingesting harmful substances, according to the National Institutes of Health (NIH). These range from medications to cleaning products to batteries. Parents can take some easy steps to avoid accidental poisonings around the home.