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The Fidelis Care Blog


4/9/2026 • Posted by DeMarisa SteeleySmith, Divine Harlem Founder • in Diversity, Equity and Inclusion, In The Community, Women's Health
Each April, Black Maternal Health Week calls national attention to one of the most persistent public health inequities in the United States. Black women remain three to four times more likely to die from pregnancy-related causes than white women, regardless of income or education. A significant portion of these deaths happen weeks or even months after childbirth, highlighting longstanding gaps in postpartum care and the broader social conditions that shape maternal health outcomes. In response to these realities, Divine Harlem, a community-rooted maternal health initiative based in Harlem and working across New York City, has developed a framework we describe as
3/31/2026 • Posted by Fidelis Care • in Health and Wellness
If you often have stomach pain, bloating, or trouble going to the bathroom, you are not alone. Many people live with a condition called irritable bowel syndrome, or IBS. IBS affects how food moves through your intestines. It can make your stomach feel uncomfortable or even painful at times. The good news is that IBS is not dangerous, and it does not lead to serious diseases. What does IBS feel like? IBS can feel different for everyone. For many people, it starts with stomach pain or cramping. You might feel bloated, like your stomach is full or tight. Gas is also common. You may
3/30/2026 • Posted by Hicham Zehaf, Fidelis Care Health Benefit Representative • in Diversity, Equity and Inclusion
Each April, Arab American Heritage Month is a meaningful time for me to reflect on my roots in Morocco, my journey, and the values that shape both my personal and professional life. As someone with proud Arab roots, I carry with me a deep appreciation for family, resilience, hospitality, and hard work. These values guide me every day. Growing up connected to my Arab heritage taught me the importance of community. In our culture, relationships matter. We check on one another, we support one another, and we show up when it counts. That sense of responsibility toward others has had a
3/30/2026 • Posted by Fidelis Care • in In The Community
With all the increases in technology, it’s easy to forget that healthcare starts with the people who show up every day wanting to make a difference. At Fidelis Care, we are proud to work with caring and conscientious doctors across New York State.
3/26/2026 • Posted by Fidelis Care • in Health and Wellness, Women's Health
March is Endometriosis Awareness Month. Fidelis Care sat down with one of the experts in our provider network, Dr. Katherine Cartwright of Albany Obstetrics and Gynecology, to learn and share about this painful condition affecting one in 10 women in their reproductive years. Q: What is endometriosis? Dr. Cartwright: Endometriosis is when cells that look and act like the lining of the uterus grow outside the uterus. Most of the time these cells are in the pelvis — on the ovaries, fallopian tubes, or the outer surface of the uterus. They can also show up on the bladder or bowel. More rarely, they’re
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5/28/2026 • Posted by Provider Relations
As a reminder, providers now have access the Availity Clinical Quality Validation (CQV) tool designed to help providers close care gaps quickly and accurately. Through the Availity Essentials portal, CQV streamlines documentation and improves quality scores while reducing administrative burden.
5/28/2026 • Posted by Provider Relations
The following section of the Fidelis Care authorization grids has been updated effective July 1, 2026.
5/28/2026 • Posted by Provider Relations
Fidelis Care would like to remind providers of billing expectations related to contrast agents used in radiological testing, in alignment with New York State Medicaid guidance.
5/28/2026 • Posted by Provider Relations
Effective July 1, 2026, the following procedures will be removed from prior authorization.
5/27/2026 • Posted by Fidelis Care
LONG ISLAND CITY, NY (May 27, 2026) Fidelis Care, a statewide health plan with more than 2.4 million members in New York State and a Centene Corporation company, is encouraging members impacted by New York State’s decision to end Essential Plan 200–250 to act now to remain insured in 2026. New York State is ending Essential Plan 200-250 on June 30, 2026, because of federal funding changes. Approximately 450,000 individuals statewide will be impacted by the change, including about 140,000 Fidelis Care members. New York State has provided guidance on timing and transition steps, and Fidelis Care is focused on helping affected
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