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Get Connected to Care

Staying in touch with your care team and taking medications as prescribed are key to managing mental health.

Ways to Connect

  • Talk to a mental health provider
  • Visit your primary care provider
  • Check in regularly with your support network (family, friends, church, community, peer support group)


How Fidelis Care Can Help

Fidelis Care is Here for Your Health.  If you or someone else needs assistance, resources are available:

Virtual Benefits

As a Fidelis Care member, you may have access to support and services from our virtual healthcare providers. Many of these providers are available 24 hours a day, 7 days a week.


Self-Help and Support Groups

Self-help and support groups can help you find connection and support. You can find support for specific health conditions, behavioral health issues, life transitions, and more.

People facing similar challenges offer support, advice, and encouragement to each other. Groups may be held in-person or virtually. It is important to find a program that works for you and that you feel comfortable engaging with.


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Finding Support Groups in Your Area

o   Mental Health Associations (MHA) often host peer-led support groups. Try searching “Mental Health Association (your county) support groups” or call your local MHA.

o   You can find resources by talking to your provider or therapist. You can also contact your local community center or library.

Post-Hospital Follow-Up

If you've recently been hospitalized, follow up with your provider within 7 days. Learn more about recovery after hospitalization here.

Additional Resources

If you feel you need additional help or guidance, below are organizations and resources you can refer to.


Additional Resources

Additional Resources

Online Resources for Locating Support Groups

Substance Use Disorder Resources
  • Al-Anon is a mutual support program for families and friends of individuals with alcoholism.
  • Alateen is a support group for young people whose lives have been impacted by a family member’s struggle with alcohol use.
  • Alcoholics Anonymous is a self-help program for individuals with alcoholism.
  • Gamblers Anonymous is a self-help program for individuals with gambling problems.
  • Narcotics Anonymous is a self-help program for recovering and active drug users.
  • SMART Recovery is an evidence-based peer-led program focused on addressing addictive substances and negative behaviors to live a balanced life.


Alternative Services (In Lieu of Services) for Medicaid Managed Care and HealthierLife (HARP)

First Episode Psychosis (FEP) Resources
  • NYS Office of Mental Health (OMH) provides information on services to help identify emotional needs and to provide treatment or support.
  • OnTrackNY is a network of programs for teens and young adults who recently had unusual thoughts or behaviors.

Youth Transition Services Resources

Mental Illness & Addiction Resources

New York City and New York State Behavioral Health Resources