Welcome, Providers!



Yesterday • Posted by Provider Relations
Beginning June 15th, Internet Explorer (IE) will no longer be supported on Fidelis Care Provider Access Online.
Tuesday • Posted by Provider Relations
Fidelis Care would like to invite our providers to take advantage of a presentation by the NYS Office of Mental Health on Wednesday, May 18th at 10:00 am.
Monday • Posted by Provider Relations
Fidelis Care offers two, fast and efficient ways for your administrative staff to check the status of your claims 24 hours a day, seven days a week.
Monday • Posted by Provider Relations
Effective May 16, 2022, the need for Community Based Long Term Services and Supports (CBLTSS), including personal care services and Consumer Directed Personal Care Services (CDPAS, and enrollment into a Managed Long Term Care plan will be based on the completion of a Community Health Assessment (CHA) and Clinical Appointment (CA) by an Independent Practitioner who will complete a Physicians Order (PO) through New York State’s Independent Assessor (NYIA).
Last Week • Posted by Fidelis Care
National Nurses Week is May 6-12. At Fidelis Care, nurses work to help people in many ways. Some nurses assist members leaving hospitals so that they won’t have to go right back in. Some help moms and babies with special needs in our BabyCare program.
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Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Utilization Management (UM)

Find information and links to external vendor authorization programs as well as links to internal Fidelis Care prior authorization resources.

Join Our Network

Apply to our provider network and become a part of the Fidelis Care mission.