Welcome, Providers!


Wednesday • Posted by Provider Relations
Fidelis Care has received notice from the Office of the Medicaid Inspector General (OMIG) of new compliance program requirements for Medicaid participating providers.
Last Week • Posted by Provider Relations
The Fidelis Care Provider Relations Department is committed to building strong and lasting relationships with our providers and their staff.
Last Week • Posted by Provider Relations
On Thursday, October 5, Fidelis Care will host another Provider Office Hours. During the interactive Zoom session, Fidelis Care staff from several departments will be available to share information, explain different resources, and answer your questions.
Last Week • Posted by Fidelis Care
Fidelis Care would like to inform our providers of new fax numbers being used throughout the organization. Please begin using the fax numbers listed below immediately. This list is not a comprehensive list of all Fidelis Care fax numbers, it is only the fax numbers that have changed.
Last Week • Posted by Provider Relations
In an effort to positively impact the health and wellness of our members, Fidelis Care recently sent providers a listing of patients who are non-compliant with their asthma medications.
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Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Member Renewal Information

Health insurance will no longer be automatically renewed for Medicaid Managed Care, Essential Plan, Child Health Plus, or HealthierLife members.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 




Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.