Welcome, Providers!

Fidelis Care has partnered with HHAeXchange to implement Electronic Visit Verification (EVV) for Personal Care Services, as part of the approach for the 21st Century Cures Act.

In order to improve access to services, New York State is transitioning some Adult Behavioral Health Home Community Based Services to a new service array called Community Oriented Recovery and Empowerment (CORE) Services, effective February 1, 2022.

The following sections of the Fidelis Care authorization grids have been updated effective January 1, 2022.

As a Fidelis Care network provider, you may find yourself in a position to provide services for a new group of Medicaid Managed Care (MMC) enrollees who require trauma-informed care: children/youth in direct placement foster care and in the care of Voluntary Foster Care Agencies (VFCA).

This information is indicative of all encounter data on file with Fidelis Care as of 10/18/2021.