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LATEST NEWS


8/31/2022 • Posted by Provider Relations
The New York State (NYS) Medicaid program requires enrollment of licensed providers who serve Medicaid members, including prescribing practitioners identified on pharmacy claims per the Centers for Medicare and Medicaid Services (CMS) and federal regulations.
8/25/2022 • Posted by Provider Relations
The New York State Department of Health (DOH) has approved training offered by the United States Department of Health and Human Services (HHS), Office of Minority Health education program, Think Cultural Health, to fulfill the requirement for provider annual cultural competency training.
8/22/2022 • Posted by Provider Relations
Fidelis Care, in collaboration with Centene Corporation and the Association of Clinicians for the Underserved (ACU), is pleased to offer our providers an opportunity to attend a virtual suicide prevention training at no cost.
8/16/2022 • Posted by Provider Relations
The New York State Department of Health (DOH) has approved training offered by the United States Department of Health and Human Services (HHS), Office of Minority Health education program, Think Cultural Health, to fulfill the requirement for provider annual cultural competency training.
8/12/2022 • Posted by Provider Relations
Beginning August 15, 2022, all Fidelis Care providers inquiring about a patient’s eligibility and benefits will need to use either the Patient Search tool on Fidelis Care’s Provider Portal or our Interactive Voice Response (IVR) at 1-888-FIDELIS.
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Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Utilization Management (UM)

Find information and links to external vendor authorization programs as well as links to internal Fidelis Care prior authorization resources.

Join Our Network

Apply to our provider network and become a part of the Fidelis Care mission.